Quality Inn & Suites

Homeless hanging out nearby, the pool was in a state of disrepair, stained hallway carpets. Just stayed less than 12 hours so it was okay, but definitely wouldn’t pick again.

I had read reviews about this hotel recently, say it was clean and looked new renovated. We stayed on the 7th floor, definitely NOT renovated. Dirty carpet, dirty lobby. The area had a lot of homeless people wandering around, street were dirty and I didn’t feel safe. The hotel room it self was quiet. We slept and left right away. Would never stay here again!

The overall property was nice, but our room had a few issues. 1) Used floss was stuck on the table between the beds. I'm unsure how it was missed when the bed was made. 2) We had to fix the TV ourselves - the wall/connections need to be fixed. 3) We were left with very little toilet paper with no extra roll (we know we could have called for extra but we got in late. It would help to have one extra "on the ready").

I booked because it was close to the airport and it showed it had a pool. The staff that was working when qe checked in at 4pm was rude, the pool had been permanently closed. The location was horrible. There was 10-15 homeless people that stayed on the street across from the hotel. Not the best place to stay in town

Located in a bad area of town, ppl walking around all hours of the and night. Breakfast was ok. Vending machine prices are ridiculous. Staff was very nice.

The staff were very friendly and professional. The motel itself was sadly neglected and needed so much TLC!! We stayed because we had to, was ok for one night.

Choose elsewhere. Why is it called the civic center. Its not close to it. It looks like a trap house from the outside. Its my hometown and I dont recommend it.

It could be a really nice place to stay while visiting Charleston. However, there is a huge problem with the management. No one seemed to care about the quality of service- there was no coffee at breakfast, no bottled water, no utensils to eat what little was offered! The coffee filter in the room did not fit the machine and I was told to just shove it in to make it fit, we couldn't get the TV to work and we were told at the desk they knew nothing about it, no help.. I just couldn't help thinking how 1 or 2 really good employees would make a world of difference! Unfortunate!

Booked cause they had a pool and paid a higher price but when we arrived the pool had been permanently closed. It would have e been nice to know before booking that there was no pool.