Embassy Suites by Hilton Charleston

Enjoy the Managers reception and breakfast buffet. However the room we were assigned on was definitely in need of some TLC maintenance. Love that each room truly is a suite.This was a surprise as we had stayed a week before on a different level and everything was top notch. It was a holiday weekend and I am sure very busy so perhaps that is part of reason. Also,staffing may also account for a very limited and sometimes nonexistent buffet at managers reception. However , I choose to believe our stay the weekend before was more to standard of Embassy.

There was a sock and used razor on the ground when I just checked in. Otherwise everything was fine. Parking was $16 after tax. It’s behind the hotel. The entrance parking was full when I got there. 2 free drinks 5:30-7pm and breakfast included. Omelette bar was pretty good. Staff generally were very friendly. Pictures are the view from my room.

Absolutely beautiful hotel and amazing breakfast

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The hotel is definitely the best in the area. Very crowded and one elevator was broken so we had a long wait to get to our 9th floor room. Breakfast was good but they were not ready for the amount of people. Coffee was gone. No silverware and someone grabbed all of the fruit! Tonia our dinner server was amazing and very nice! We had a group of 6 and she was on point! Food was hot and came out promptly. Overall good stay!

The breakfast was fabulous. Everything else was disappointing. The hotel was very busy and a bus had dropped off a group of guests. They had two receptionists to check everyone in and the li e was 5 deep. Once I got my room assignment, it took me another 15 minutes to catch an elevator because one of the three elevators was out of service. The pool was a disaster. Dirty, wet towels overflowing, trash everywhere, cloudy water. I know they are renovating to pool soon, but cleaning is still helpful. The rooms are fine, a little worn out.

There was a dip in the bathtub that I kept slipping in while I was showering. Felt like this was a known problem as there was a safety railing in there. The staircase feels unsafe as it seems like it’s not part of the building once you enter. The elevators were breaking down and at one point only one elevator available while checking in. And there was no access to stairs from the outside of the building.

Be ready to pay for parking and not have your car on the property. Highly inconvenient if you need something out of your car. Rooms are not clean. It smelled like built up urine in the bathroom. Very unpleasant. Too much money for what it is. This is like a 150 a night type hotel.

The hotel did not represent an Embassy Suites. It was dirty, staff was not friendly and the rooms were very dated. The breakfast staff did not want to be there. The eggs were burnt. Worst hotel I have ever stayed in