OYO Hotel Castle Rock CO Downtown

Didn’t realize this “new” hotel chain is actually buying/utilizing old old hotels. Had booked King bed room, none available at check-in. Front desk staff very nice and apologetic. Multi-level hotel but NO elevators- stairway carpet old, uneven with narrow tread width. Hallways narrow, lobby and rooms small. Bed, however, new and very comfortable. Located next door to a bar- noisy fights next door, noisy and fighting in hallways of hotel, dogs barking in hotel until midnight.

We selected this hotel by searching reviews. The hotel did not live up to those reviews. Unusual layout of stairs. Double electrical plugin to the left of the bed was completely worn out. Recommend they have an electrician repair/replace today before renting out again. AC was dirty. Phone face was dirty. No bench to place luggage.Upholstered chair was worn, had holes and was filthy. No rack for towel by sink. No nightstand or light by right side of bed We requested a discount but were told we need to request this to *******

This hotel far exceeded my expectations based on price and other reviews. I have paid a lot more for a lot worse. My only negative comment would be the water pressure in the sink. The shower was fantastic and the sink was more of a trickle. The room was very clean and the staff was friendly and greeted us everytime we came or left. The beds were firm with a pillow top and very comfortable. More often than not when I stay in a hotel, there is a sheet and thin blanket and I have to use my own blankets; that was not the case here. The blankets were warm and fluffy. The hotel is not brand new, but has been nicely remodeled and painted. Because I was there for school/work, I didn't spend a lot of my time in the hotel, but it was more than comfortable the time I was there. The location was great and I stayed on one road from the hotel to my classes. Everyone local delivered when we needed food late. It was easy to get in and out of and easy to get everywhere we wanted to go. Overall, I was very pleased with our stay there.

TV didn't work, called a "complainer" by the staff when asked for repair, then when "fixed" - three channels worked and wouldn't turn off. Clean, quiet, just poor TV and service.

After a day of exploring Colorado, a nice clean room is what one is wanting to relax. The check in process was fast with no problems. Got to the hotel room, and bam, a huge clean room. The beds were comfortable and relaxing. I highly recommend

Both desk clerks with whom I had the privilege of speaking were extremely nice. Refreshing after a long day!

The lady working the front desk was very friendly, and helpful we were arriving at 2:00 AM and she did offer to extend our check out till 12 noon.

This is a great room for the price. Nothing special but it’s clean and the front desk staff are helpful.

The staff was great, friendly and helpful. The room was clean and comfortable, however I had no hot water in the shower and it was very chilly early in the morning! Beyond that I really have no complaints. It's a budget motel. If you're mad that it's not fancier at the price you're paying, than you don't get out enough.