Inhospitable. I felt unsafe because of the person working behind the counter. Her lack of empathy and her brash manner made for such an off putting experience, we paid for and did not stay for our second night. They offered to move us to “the good room” where it didn’t smell like cigarettes or industrial cleaner. When I came to breakfast 5 min late, I was told to figure it out as she dumped what was breakfast five minutes ago, into the garbage. I guess this is what yo expect at her home.
When I mentioned the gap in my experience I was told that I wouldn’t recieve a refund because I was rude. She admitted they were in the wrong, they should have tried to help and not fight me, but because the situation escalated, I was to blame and they took my money, and told me to leave if I wanted to.
I would t recommend this place, if you have the choice. Everyone has a bad day, but I have never been treated so poorly by hotel management in 30 years.
Vertalen