Casa Franco Hotel

Increible todo!

Day 1: Arrived early for check in and was told an additional charge would need to be made as a result so had to walk around for 4 hours. Check-in: Had to switch rooms 3 times (first room was right next to car park when I asked for a quiet room, second room had no hot water). WiFi was poor and dropped out frequently. In third room there was barely any water to shower with (still no hot water) so checked out early and went to airbnb

It would have been fine if there was hot water to shower in.

No towels were provided for guests. No blankets are provided for the rooms. There were insects in my room when I first arrived. No hot water in the rooms. There are other hotels nearby for the same price point that have much better facilities

They oversold the rooms and their answer was to find a hotel that was terrible, not what I paid for.

When arrived to the hotel, hotel stuff told me that room was not available for 2 days, only for 1 day, and that they would like me to put to the another hotel, not in the center or close. After I showed my reservation and told I will not go anywhere, they start searching for a room and found me one. The stuff was great! They tried to help me out with overbooking and made a longer check-out time for me. Thanks!

Great staff Breakfast included

Las toallas tenían manchas, el cuarto olía a humedad y nos cobraron 30 mil pesos más de lo que decía en la aplicación

Bom preço para a região, ar condicionado forte e bom sinal de wifi, porém o Hotel com vários pontos negativos. 1) não tem isolamento acústico nos quartos. O barulho externo incomoda. 2) A limpeza deixou bastante a desejar. 3) Não havia qualquer cortina ou box no chuveiro, molhando o banheiro inteiro ao tomar banho. 4) As toalhas fornecidas eram de pessima qualidade. 5) café da manhã bem limitado. Não voltaria a me hospedar.