Carlisle Central North

If it wasn’t the staff that are keeping this place together it would be a right dive. Whitbread plc get your wallet out and refurbish this hotel. The rooms and corridors are depressing and well trodden. I just gave me the ‘ick’ at every point. Showered with flip flops on and slept in trackies and t shirt. The adjoining pub associated is a busy place. Premier inn breakfast isn’t the usual standard. These Carlisle premier inns are always packed. Time for the owners to invest.

Good hotel except:- Out of date instructions for heating. Bedside light did not work - corrected quickly.once reported Toilet roll holder in bathroom should have been more readily accessible. You needed to twist round to reach it.

Great room great staff just really needs an update and a good coat of paint it’s looking really tired now ,but at the price you pay it’s cheap and cheerful . Room was ok staff were great breakfast is cooked and bought to you so that’s a nice touch .

Arrived and room was clean but smelt strongly of cigarette smoke. Tracey kicked it out the park changing our room and then finding our light. She saved what could have been an awful night. The hotel is great for breaking up a long journey north, rooms are clean but everything is feeling a bit tired now.

For the price, I don’t think you can fault this PI. Warm welcome on arrival, room was spacious and clean with all the facilities working as they should. Staff were friendly and helpful throughout and the breakfast was good quality and served very promptly. Stopped on my way to Edinburgh and got a great nights sleep. Pub next door priced reasonably too. Per other reviews, decor is a bit tired but this didn’t detract from the stay and had no bearing on my visit.

We have stayed here a few times before, just as a stopover so know what we are getting, but the pub attached made a difference, but not anymore, we were told on arrival it was busy it normally is but have never been told as guest that we would have to wait over 2 hours for a table for 2. Thankfully the coach and horses up the road has re opened with amazing food and we were able to eat there, so actually did us a favor, as we will revert back to the much nicer other inn.

Desperate need of refurbishment. From the moment you step inside you can see how run down this premier Inn is. Our room was cold, grubby carpets, scuffed walls and very uninviting. Would definitely not recommend this place to anyone until it is cleaned up. Breakfast was not available at the adjacent pub as there were not enough people requiring breakfast. On a positive note the receptionist was very welcoming. Anyone reading this review should definitely find alternative accommodation.

This place is very run down. Doors and walls all marked and chipped. Definitely in need of a refurbishment. On arrival the lady on reception was very welcoming. I had phoned after booking for ground floor rooms close together (due to mobility issues and having a baby with us) this hadn't been logged. She was able to move us to rooms on ground floor. On entering our room there was a damp/musty smell. Bathroom was dated Beds were comfy enough. No sockets near the beds. Breakfast in the morning was cooked to order and was tasty. Staff were very friendly. Don't think I'd stay here again. Don't

"Our recent stay at the Premier Inn in Carlisle during our UK road trip was a mix of convenience and disappointment. Booking through the app last minute was hassle-free, but upon arrival, we encountered parking issues as there were only two stalls left in a rather small lot. Street parking was available, but it meant walking a few blocks. Check-in was smooth thanks to a friendly and helpful staff member who warned us about the limited parking due to the hotel being full and a football game taking place at the hotel restrauant. This made dining at the hotel's pub a daunting prospect, so we opted to eat elsewhere. While the room itself was basic, it served its purpose as an affordable place to rest. However, the cleanliness left much to be desired. From afar, everything seemed tidy, but upon closer inspection, the bed sheets revealed two large stains, which was quite off-putting. Considering this is a well-known hotel chain, one would expect better attention to cleanliness and the immediate replacement of such soiled sheets. Additionally, the sheets didn't fit the bed properly, leaving a significant portion uncovered. Overall, our stay at the Premier Inn in Carlisle was adequate for a budget option, but the cleanliness issues were disappointing, especially for a branded hotel."