Holiday Inn Express & Suites Carlisle - Harrisburg Area

Keys didn't work on first try but staff fixed that promptly. The new keys never worked for the pool entrance. Shower leaked over the floor. Staff provided extra towels to absorb this water and recognized that this room had an ongoing problem. Pledged to have it repaired. We'll see. Overall, a decent experience.

I loved the staff. They went above and beyond every single day I had to stay here during an extended stay due to moving from a home to an apartment that was not ready yet. I really especially appreciated being morning breakfast lady Amira who is so kind and so polite and was willing to carry my food up as I am disabled and was willing to do anything necessary to make my breakfast experience more pleasant. She kept the breakfast area spotless and safe and I felt very comfortable everyday with my free breakfast. The workers as far as the cleaning stop and the people behind the desk we're always so polite to me and my baby I will never be able to thank them enough for making such a troubling time for both of us so pleasant and welcome. This is also a safe place to be there is no funny business going on inside this hotel at all. The parking lot is safe your vehicles are safe and your person is safe at this facility. I would like to say this was my best experience ever at a hotel and I would not hesitate to recommend it highly to anyone looking for a safe pleasant place to be.

Definitely not the best kept hotel rooms. HVAC in our room would not consistently work, you had to cycle between heat and AC to get either one to work for more than 5 mins. The bed linens were stained upon arrival.

The room was run down and damaged. The breakfast was bad and the small refrigerator was not cold the milk and yogurt had gone bad

The hotel was very nice, rooms were clean and dispite being next to I-76 the rooms were quite ( this was also handy to get back on the road)

Was greeted by the desk clerk who only greeted me with hello, asked for my license and cc then did not say a word during check in. Not very friendly. The room was clean and tidy and was comfortable and quiet. Breakfast items at 7:30am were sp**** with several items that were out. The hot table had no hot foods available except for some very dry eggs. The meat was never refilled. Settled for a bagel and yoghurt. The bagel was really stale. Coffee was weak. Ended up at the Ritters next door to get coffee. Overall a value but would not recommend the breakfast there.

Nice room and breakfast, could use more lighting outside and better upkeep. The jacuzzi wasn't working, exit door broken. The warm temperature was nice throughout the building on a cold day.

Very professional ,kind and polite lady at front desk . Great price and clean

This hotel is filthy. The hallways are littered with debris on the floors. The floors in the room look like they haven’t been swept in days. It looks like someone ate food on the desk and there are crumbs. Plus, the smell of ********* permeates everything. Stay away.