Eggentaler

We've travelled in Europe extensively and we appreciate being treated with politeness and a degree of warmth. Travel is stressful enough without dealing with staff attitude. Something in the air changed as we drove from Venice to Cortina and through Val Gardena to Cardano. The default language switched from Italian to German. Unfortunately, the customer service at the Eggentaler is also stereotypically German: brisk and devoid of warmth. The rooms at the Eggentaler are as comfortable as you could expect for the prices they charge: clean, modern and quiet. The staff who received as in the late afternoon were more brusque than brisk. There's an intangible officiousness here that grates, particularly the small, beaded man with bun who checked us in. He insisted that we pay for our stay before nightfall because the breakfast staff couldn't process checkouts the next day, for some reason. So we heated up our credit cards, paying for dinner and our rooms the night we arrived. That request to pay wasn't itself problematic, but his manner was very abrasive. This stood in stark contrast to our experience the next night in Salò, where staff at the Hotel Spiaggia d'Oro greeted us warmly in a delightful, lakeside setting at a cost of around half what the Eggentaler charged. Ironically, it was Eggentaler's "breakfast girls" who weren't allowed to check us out who provided more warmth and advice to us than anyone who was on duty the previous night.

Everything worked perfect

Beautiful property and close to a lot of great attractions. We enjoyed our stay.

Really enjoyed our stay. Easy check in and rooms were nice. Restaurant was very accommodating and food was excellent. Breakfast provided was more than I expected. Highly recommend

Hotel pulito, ben ristrutturato, accogliente con camere spaziose e ben attrezzate. Personale molto cordiale, ottima colazione ed eccellente rapporto qualità prezzo. Ristorante con piatti interessanti, anche se avrei preferito più cucina locale e meno offerta di pesce, ma ho comunque mangiato bene con un buon servizio e un prezzo più che corretto .