Silver Sands Serenity

Posto davvero sporco! I ragazzi della reception sono stati molto carini e disponibili, il problema vero è la gestione delle pulizie dell’hotel. Sono andato con un mio amico e ognuno ha preso una stanza, entrambe molto sporche. Asciugamani e lenzuola, gialle e macchiate. Non lo consiglio se ci tenete all’igiene!

I don't know where to start the rooms and the restaurant are filthy, the food served at breakfast was disgusting the bread was all dried up and that hard it was curled up at the corners and that's before it goes in the toaster the sandwiches were the same and the cakes everything in the sunny window all dried up, the fruit had flies on, the only coffee machine they had broke down so they said we have to have pkts of coffee and dried milk sachets that had gone all lumpy, the staff weren't even bothered about any of the issues, the manager promised us a better room and we never got it then when he saw us he hid in the gym to avoid us after lying to us, the general manager was even worse, he didn't care either, we were there for a month and instead of eating the breakfast in the dirty restaurant we had to go out and pay for breakfast every morning for the full month they didn't even apologise or refund the money for the breakfasts. The bathroom was disgusting and filthy. Then one day whilst we were out for the day the manager sent someone into our room to paint a couple of walls in the room that were filthy, this was done without our permission which is not allowed, so we reported it to the general manager and he lied to us also, just like the other manager, he said it had not been painted just wiped clean with a damp cloth, so I showed him the photo's of before with the holes in the wall and bare white plaster showing then the photos of after with the holes painted over in brown paint, he still denied it and said the white bits on the photo were bits of paper stuck on the wall, we couldn't believe our ears, lots of other people in the hotel had the same issues with dirty rooms and awful food , we heard a few people complaining, these managers haven't got a clue how to run a hotel and just look at you and don't know what to say, they also are clueless when it comes to cleaning I can't believe this hotel is still open it should be closed down, even the staff on reception aren't friendly and never smile, We stayed for 4 weeks and never stayed in the hotel only used it for sleeping. Also the awful view from our balcony was like looking at a rubbish tip.

Stayed there overnight with group of friends on a weekend tour to Goa.. Basic hotel with all amenities.. rooms are decent with a small balcony.. There is a restaurant called bazaar which offers decent food.. Location is on the heart of city with close proximity to the beach.. Overall a good stay at an affordable price

Nice location, nice ambience, good staff. Good services. Got a very warm greetings and special attention by the GM Mr. Kamalkant Prabhu. He was very professional and was very kind enough to talk and behave. Thanks... A very good experience. They have maintained cleanliness and healthy environment. We will visit again for sure. Thanks to the management, Regards Jyotindra Kulkarni...Mumbai

Rooms very nice staff and Kamal very helpful and polite helpful could not do enough for you highly recommended manosh jyoti , silver sands serenity Food very nice pool amazing we Wii definitely will be coming back to this hotel next year xxx6

The room was modern and very clean with good air con. safe, fridge and TV. The highlight of staying here was the roof top pool with stunning views. The hotel is well positioned in this busy location. The staff were friendly and the room was cleaned to a high standard.

Loved the hotel staff where very friendly and helpful nice manners rooms and courteous cleaned every day with towel change room boys kamol and Manish were lovely breakfast was fine l would definitely recommend this hotel and.would come again

The hotel was excellent. All the staff are so friendly and happy. Fantastic location, rooms cleaned every day ..The house keeper's are very helpful specially Masmash,kamal,jati,.we were very pleased when we changed rooms yet again the staff very helpful.....

WONDERFUL HOTEL Wonderful *** Mr.Prabhu Wonderful service And perfect location Tasty Samosa And Wonderful everything Basia Naresh, The Bazar ***agement is very cooperative , All rooms are cleat and neat And all staff are very nice Everything is just Wonderful Thanks