Melia Cala Galdana - Menorca

房間不大，海景很美的！check in前台的紅髮小姐姐，講解很耐心很nice，每個事項都講得很詳細！給我們初到酒店的印象特別好！包括後來訂boat trip和去機場taxi，整個前台團隊都很積極專業！特別特別要強調錶揚的是底樓 cape nao的餐廳接待Manuela美女，她太好了，非常熱心有活力！幫我們找好的就餐位置，還詢問我們就餐冷不冷，需不需要披肩！她瞭解女生喜歡拍照，還幫我們預留第二天晚餐海景餐位！真的太感動了！整個心都被治癒了！

酒店離海灘非常近，房間景色很好，也非常乾淨整潔。早餐豐富多樣，非常好吃，而且能在餐廳看到大海，景色宜人。前台人員服務態度很好，非常推薦前往

We are currently staying at Melia. The room and facilities are spotlessly clean. The staff are so friendly and welcoming and the breakfast offers great choice. Drink prices are reasonable. We haven't been able to find Raspberry vodka anywhere, but that's not negative. The views from our room 535 are stunning and offer one of the best views. The hotel lobby offers panarmic views, as does the restaurant. Was a little disappointed that the Italian restaurant wasn't open. However, cala caldana has numerous bars and eateries in a short walk along the promenade. If you're looking for a relaxing holiday with stunning views of the blue ocean, this is an ideal choice. Entertainment in the evening is good with a variety of singers and musicians. Will definitely be back.

30mins drive from the airoprt and first impressions were very good. Check in and staff were great and as always a complimentary welcome glass of cava is always a great start! Arrived early (11am) but our room was ready - a side sea-view double on the 10th floor. The room was clean and comfortable for our 4 day stay. The bathroom was on the slightly smaller side with only wc shower and one sink basin. Toiletries were Ritual but couldn't help feeling the shower gel and body cream in the fixed dispensers had been diluted. Breakfast was great, a lot of choice - but if you like an omlette, be prepared to wait in a long queue as only one chef on the station with some people ordering for their partners. Lunch menu was nice too. Evening buffet was a let down for us, some of the food didn't look appetising - stuck for choice one evening, I opted for spaghetti bol as you can't really go wrong with this......until the chef took the pre-cooked pasta and added it to a hot frying pan with oil!!!! No, no, no!!!! As the a la carte restaurant remained closed, choice wasn't great so we opted to have a look at the buffet the next night - we walked around and decided to give it a miss. Food at the beach club restaurant was better. Beautiful views from the restaurants, room and lounge area of the public beach - I know it's not the responsibility of the hotel, but the shore was covered with black sea**** that you had to walk through to get out into the water - surely there's a way to clear this? Pool area - a tiny view of the sea but most of the sunbeds have the view of the back of the hotel as the pool is located at the rear. Small cold pool on the first level and jacuzzi on the 2nd and 3rd sun terrace. Although there were signs 'adults only' on the jacuzzi, these were in constant use by young children and used as kids pools. On the rare occasion they were not in use, the thought of relaxing in water after several small nappy clad toddlers didn't have the same appeal for us. On the whole a good holiday, a few issues meant it wasn't a great holiday hence why it's definitely not a 5*

I was due to stay at the hotel for 5 nights in April but due to a family bereavement I had to cancel the trip. I understand I had booked a non refundable rate but under the circumstances, I was hoping for some compassion from the hotel regarding a refund or Melia points. What made me it worse was that despite contacting the hotel twice explaining the situation, I never received a response which I feel was insensitive. I am pleased to say that my transfer company, Hoppa were amazing and offered a full credit for a future trip.

Absolutely amazing stay. From the minute we stepped through the doors every member of staff couldn't do more for you. The breakfast was the best I have ever had at any hotel, so much choice. I really can't recommend this hotel enough. You wouldn't be disappointed with your stay here. We will be back next year Emma & Ross