The Bateman Arms at Shobdon

A lovely place to stay, spotlessly clean and great service. Great food in the bar and all very reasonably priced. Becky in housekeeping provided excellent service in the rooms. It was an ideal place to stay with easy access to Hay and to the cafe in the airstrip. We will return if we go back that way again.

Lovely spacious rooms, really comfortable bed, everything you’d need was provided. Housekeeping staff were exceptional. Great food in the bar, lovely staff and great service. Would highly recommend a stay and look forward to visiting again.

Severe leak outside bathroom under bedroom carpet No breakfast offer. No offer to help carry luggage to room. Staff were on different planet when we arrived. Very noisy upstairs people banging and tramping around. Cold meat platter was nice but expensive. All menu and wine was expensive. Shower was a death trap - no antislip mats or handles in bathroom or thermostat on tap.

Food was absolutely delicious, chilli beef strips and Cajun chicken starters were amazing, then burgers for main, desert was on the specials board, banoffee waffle, top quality, wish I had taken some photos. We are just nearing the end of our two week holiday and wish we had been before. We drive passed all the time but from the outside it always looks closed, until I looked it up online and realised it is actually open and serving food from 12 until evening which is unusual but good for us, as after a day out we are sometimes looking for somewhere to eat a bit earlier, especially if we have missed lunch and most places are closed. We will be back when we are next in the area.

I always require breakfast to be included in the property description, this place didnt do breakfast & the bar food was barely satisfactory. The bed was like sleeping on a woodland floor as it was so hard & lumpy. The external temperature was in the region of 3°c & the stone walled room had no working central heating, spent all night shivering and awake. At best I'd award this place 2/10.

Found the place with no issues and loads of parking space available. No signage to say where reception was until you found it around the back. needs better signs showing where it is from the car park. Barman checked me in and pointed the way to the room. I was staying 4 nights. Room was great once I shoulder barged the badly fitted door to get in. So far OK ish. However, the next day I returned to my room around 9pm to find it as I left it in the morning. the barman didn't know what to say when I confronted him so he went to see the Manager. The Manager didn't bother coming to see me but told the barman that I should have requested the room serviced otherwise it would not be the entire stay. Now I don't mind this rule but it should have been pointed out when I arrived by receptionist / barman !!! And I would have said to service the room every day. So as they could do nothing for me I had no tea/sugar/milk, shower gel, clean towels, made bed or empty bin. This is where you lose all your plus points. So after requesting the room be serviced every day - I still didn't have any shower gel replaced or an empty bin and the bed was just pulled over and not made on every other day. The one plus was as the cleaner on the second day couldnt lock the door as it couldnt be closed shut they left it unlocked so anyone could have gone into the room and helped themselves. On the last night I found the door had been fixed and did now close properly. These people may know how to run a pub but they know nothing about customer service in a hotel I will not be back

Stopped here for a casual lunch. Warm welcome. Superb Caesar Salads and a delicious portion of triple cooked chips on the side to share. Generous portions. Cheerful service. No complaints at all! We will be back!

I came here today with my partner the service was fantastic and very friendly nothing was to much And wow the food was absolutely stunning full of flavour and the presentation was lovely aswell I'm a chef and I'm extremely fussy but I must say I will 100% return bang on 👌

Fabulous accommodation. Looked after very well by friendly staff. Excellent food.