Gastgebruiker
10 februari 2024
Room had a single bed in it but when booked it advertised King bed and that’s what I wanted., couch had blood stains all over it, mould of back of shower door, shower had no pressure I could barely shower under it when I complained to staff they just said “oh that’s not good” I asked for a refund and they said they can’t do it as I checked in.
Advise you to go elsewhere as this is a very poor hotel, cleaner was even disgusted when she seen the blood over couch but then she just put a sheet over couch and said that’s all they can do as they are totally booked out.
When I asked to change rooms they said they put me on high level so I can see which I said I’m not here to see anything I’m here to sleep and I wanted a king bed like I ordered but they were booked out and can’t change me to king bed.
Pics show blood stains and mould on back of door and also how dirty it is. Stains all over couch to.
Vertalen