Crystal Palace Resort

It’s exactly what you would expect for a $78 per night hotel. All the basics are covered with no frill.

Decent rooms. exterior well maintained, clean. Could use some pillows and more blankets

Overall we were very pleased with our stay. The room was clean. The bed was pretty comfortable and the only complaint we had is the bed spread looked like it was from the 80’s. Check in was quick and the front desk lady was very polite. Will definitely book here again.

The motel is nice, very clean, nicely updated, quiet and conveniently located close to the highway but also not far from the beach. The staff was very nice and accommodating. Will definitely stay here again.

The room was clean and quiet and the bed was comfortable. However, the scent of Fabuloso cleaner was so intense, it permeated into my clothes and had me coughing a lot of the night. There was no toilet paper roll holder or hand soap. Although the property was supposedly completely renovated, you can see that wall damage was painted over. There are few choices to stay in Crystal Beach, so glad they were there, but the room was not worth the money I paid for a night.

Hotel is pretty cute on the outside. Rooms are VERY dated, but also very clean and reasonably priced. Bed was comfortable. Was too cold for the pool. Only complaint is how DARK the room was, a particular pet peeve of mine. Literally one lightbulb in the bedroom area and no lamps.

Came to the island for a wedding and when we walked into the room we thought it would be okay. Even though the large black trash bag out front of our room(which stayed there all weekend) should have rang a bell it was nothing fancy at all! Changed and left, came back that evening to find that our sheets had what looked like blood (not food) stains on them. My husband pulled the top comforter back to remove the sheets and the comforter as well had blood stains underneath it as well as the pilow cases. There was also dried noodles on the fitted sheet. There are no phones in the rooms and as late as it was no way to contact management. No remote for the tv and buttons did not work on the tv. Woke up to shower and there was no hot water and we were only given 2 of the smallest towels to share for 2 days. So after a cold shower went to blow dry hair and plugs did not work. I spoke with Management and they apologized of course and moved our rooms. This room was a little bigger and cleaner however plug ins in bathroom sink area didnt work again still no hot water even colder water with less water pressure. No coffee pots, no phones, no amenities what so ever! Terrible experience and would not recommend staying here to anyone.

Front office staff was friendly and the check-in was quick and simple, i will definitely stay again

We love the updated rooms , quietness and so convenient. Everything we needed was right there. Will be back come February.