Summer Garden Suites Beach Hotel

I don't know how on earth this hotel is rated four stars, the environment was dirty, there was nothing to do and the food was TERRIBLE. Do not consider visiting here if you have any allergies as none of the staff understood at all and I was told I could eat food that actually made me ill and the pool was much too small for the amount of people they have staying. One positive of this place is that it is a good location however nothing could persuade me to go back.

On arrival at 1am we were given a limp looking sandwich which we didnt eat thankfully as later heard of guest being ill after eating it. We were shown to our room which was small dirty and extremely hot . The air-conditioning didn't work so asked for someone to see to it which they tried but ended up moving to room downstairs, which was as bad as first but air-conditioning worked so stayed the night in it . Slept on rough bobbled sheets and in the morning open curtains to see a view of rubbish and the scruffy spa . The room had dead squashed flies on the wall was dirty no room for clothes and as for the shower it made me heave . After a stressful morning of trying to change hotel which easy jet wouldn't do but emailed hotel for us we were shown a bigger brighter room which we had to accept. The house keeper came as dirty and cleaned some but was told shower couldn't be cleaned . I couldn't see through shower screen was so filthy and mouldy . I went out for bleach etc and did it myself and every day as maid only changed towels.which often smelled unpleasant and no safe In rooms Stayed for 11 nights and only had bed changed the day before leaving. Anyway pool ok and sunbeds comfy, the pool attendance works very hard There is no air conditioning in reception or dining room which gets very hot . Food adequate had to queue and not always available tables .Bar frequently runs out of ice or are told can only have it with a cocktail except you can only have those between 7pm abd 8pm . Bar manager very helpful and nice. Close to beach which is good .Manager of hotel very unbotherd about issues and doesn't really try to help or ask if everything is OK Most people we spoke to had changed rooms etc and weren't happy . Will never return