Big Bear Lake Front Lodge

Self service Breakfast available. Room is a bit old but clean, my room has a lake view is a plus for my stay!

The bed is comfortable and has a super nice lake view, but the room is relatively small, and not suitable for a big family. Simple breakfast: coffee, waffle, etc.

The inside has been recently updated for the most part. Stive was older but worked fine. Outside of the property is dated but in good condition.

Hello! Our experience at this hotel was very nice. I loved being near the Lake. It is so wonderful to wake up and be surrounded by snow and the stunning view that the Hotel has. I loved it.

They dont have a good customer service, specially when you try to call the property. My stay was Average

Check- in was quick and easy. The room was spacious and clean. With the amount of snow that fell a few days ago, it was a bit slippery carrying the suitcase up the stairs and the walkway to our room on the second floor. Overall, we would choose this property again.

Arrived late but let them know we were. Had a paper for us to sign but didn’t leave a pen. Had no TP. When my wife called to complain they reparative that picked up her call asked here how she or we would like to be compensated.

The property has potential. The location is convenient. I love that there isn’t a min. stay requirement. I stayed here to see family visiting Big Bear from another state. I only needed 1 night & this property was able to accommodate that. Check in was not until 3pm. When I arrived at 3:45, I was told my room was being cleaned & to come back in an hour. Rough with 2 babies, but ok. The front desk was apologetic & offered a later checkout than the standard 11am. Once I finally checked into my room, the first thing I noticed was that the lock on the door was not very secure & the door had obviously been kicked in at one point. The inside frame was visibly broken & being held together with a few random nails. I also noticed that there was moldy coffee in the coffee pot, a used sponge on the kitchen sink, old food in the fridge & the counter tops/sink were full of old food crumbs. Clearly, the extra hour after my check in time was not used for cleaning. I thought about trying to find another room, but my kids were ready for bed & the room was really just a place to sleep, so I let it go. A few minutes after settling, I went to turn on the shower to bathe my kids & found hair surrounding the shower drain, then noticed the room we booked for 4 people only had 1 bath towel & 1 hand towel. My husband went to the front desk to request another towel & was told “the dryer is broken this is all we have”. The employee gave him a pile of bath floor mats. Parking is also very limited.

Not bad, but for the money is not the best but everything is expensive now days The included breakfast is non exciting by the way