Steven
29 december 2023
Should have known when we walked in to the lobby. Appearance worn & shabby. Room in similar condition. Had pet friendly room so maybe that was the reason room was old looking, dark, and very unpleasant. Furniture, what there was of it, was old & worn out or cobbed together - bedside tables were ply wood enclosure of a drawer painted and nailed to wall. Bed linens also old and worn with multi pulls on “bedspread”. Towels dingy. That’s only the beginning. Room also on the second floor with no elevator.
I took one look around and said I couldn’t stay there. I started making arrangements for a new place to stay and my husband went to cancel our reservations. He was offered a different room (which wouldn’t have been hard because there wasn’t anyone else there) but we declined figuring it wasn’t going to be much better than this. My husband was told the manager would have to return our money later when he came in. Went back the next morning and the same desk clerk was there. He said he would give us a new receipt, which he did, with a zero balance - but most of the printing was unreadable because printer needed ink. We were lead to believe everything was taken care of. That was Christmas Day. The next day we checked and found that they had charged our credit card for the full 4 days plus pet fees!! Still trying to get that straightened out. Beware! If you are thinking of staying here, check the room before paying! Surprised Orbitz advertises for this hotel.
Vertalen