Magic Natura Resort

After reading some reviews i was a little worried about this place. I heard there were loads of flies but we didnt see any more than anywhere else we have been. We heard there were loads of roaches, we didnt see one. We heard the staff were unfriendly, every member of staff we interacted with were amazing. The zoo was fantastic and we went there twice. The water park was amazing and we spent 3 days there. The add ons you get through AI plus were great we had lunch and cocktails at Stars overlooking benidorm beach and the Italian restaurant was great. We also had Pizza delivered to the room. It hilly but there is a bus driven by Nacho! Ok so the food wasnt the best and the queues were bad until we came up with techniques to combat them. We had a fantastic holiday, one of a kind and dont forget the medieval night at Robin Hood. See you soon I hope

I came here with my family back in June 2019 and loved it so decided to come back. It has changed somewhat from 2019. Back then All Inclusive meant just that but now there is All Inclusive Plus which is alot extra money which is disappointing. I was placed in the newest lodges this time and the walls are so thin I could hear my neighbour snoring at night, you could hear everything. My lodge also backed onto a road and you could hear car traffic all day and night. I got very little sleep. The lodges are small, I was a family of 3 and it was tight so would hate to see a bigger family. Very little storage for your clothing. The lodges were very clean. Alot of sunbeds have been removed from the pool area to make way for cabanas which are €30 a day. Ridiculous price. Pool area is small for the size of the complex, I spent all my time at the waterpark. Waterpark is fantastic, that's where I spent my days. Kids ran about enjoying themselves on the slides and I chilled out. Snack food and drinks available at the waterpark with Magic Natura all inclusive and sun loungers are free for magic natura customers. Zoo was fabulous especially impressed by the reptile house and exotic bird show. I just got a taxi into Benidorm old town for €8.50 as the bus only came a few times a day. The food was good as all inclusive goes. Good choice and something different every day. Breakfast however was repetitive but I suppose what else can you serve for breakfast. I couldn't book the restaurants this time round as this was only for All Inclusive Plus customers and ordering pizza too. Drinks were branded names and plenty of choice, my boy loved the hot chocolate and milkshakes with cream. Need more bar staff on in the evenings as the queue for the bar can be long. Evening entertainment is rubbish but it was rubbish back in 2019 too. Coming in Oct the lodges were cool at night so had to use the heating in the air-conditioning unit to heat the lodge up. Pack warm sleepwear if you come from Oct onwards. Overall I had a great one week stay but I wouldn't come back again as the noise from the neighbouring lodges and the road is just too much.

Lovely place, booked with jet2 and staff were good and helpful even when my child Sen ran off they were quick to react and help. Food was good range if your willing to try different things however labeling of food is not easy to understand. The zoo is fantastic and animals are well treated and lots of room. Waterpark is very slippery so would take water shoes or socks. Water is not cold but it still warmer then UK sea. Lots of lifeguards and staff are very clear on making sure slides are used properly. Room was good for us family of 5 in a two bed and it worked well however if children were older would have liked more room. Nice to have 2 bathrooms and showers were lovely and good pressure. We didn't go to entertainment but staff were lovely and we took food and drinks to rooms when it was too noisy for sen child. Football areas for children however parents don't always watch their children but you get that anywhere. Staff spoke English well. Rooms cleaned daily. Excursions were good especially experience with sea lions and staff were patient and welcoming. Resort flooring on road is slippery when even a little wet. Hilly up bus every 15mins. We did 20k steps per day. SEN child damaged room during unregulated moments and staff were brilliant and understood and fixed damage within 2hrs. Yes I had to pay but that is expected. Overall would go back again.

Just back from 2 weeks at magic natura and I have never been to a place like it…we were ultra all inclusive and premium with a Tahiti hot tub lodge. Check in went smoothly we didn’t arrive until about 1am so room was ready and got taken in a cart with our luggage which the kids loved. We got given All the info, though if I hadn’t been on the Facebook page I wouldn’t have known about the cups or internet codes to ask for. The room was one of the cleanest I have stayed in, cleaned thoroughly every day and minibar stocked every day aswell, it was spotless. (Altho there should be bottles of water aswell as fizzy drinks) We kept commenting on the grounds at how clean they were no rubbish anywhere and staff were constantly brushing and mopping pavements and even lifting leaves that had fallen! Pool areas were great I think there are 6 pools altogether and they were all very clean and well maintained, never over crowded, and the lifeguards were on top of their game nothing got passed them while we were there we seen one jump in twice as he thought children were in trouble (which they weren’t but better safe than sorry) I would recommend going premium just for the queue jump and different dining rooms, as sometimes the queues has as many as 10 people in them at the bar round the pool or entertainment and premium queue was empty so you got served straight away. Also free Bali beds round the pool with premium which were worth the premium and you could always get one even after 10am, staff came around the premium beds with lollies and ice cream and donuts etc but there was always loads of sunbeds and barely anyone queued for the pool opening, very laid back atmosphere no one was ever running around trying to get to the sunbeds The zoo and waterpark were def a highlight the zoo is immaculate and the animals were always close so got amazing pictures. We did the bird show which is on at 12 and 4 and it was one of the best I’ve seen, we got pictures with birds etc round the zoo and at the waterpark. The waterpark is great Altho one lifeguard wouldn’t let my son in with his small rubber ring, literally just fitted around his waist, while every other lifeguard allowed it so we left early one of the days as he can’t go in the pool without it. Slides were great and barely any queueing, the all inclusive food and drink were great but a nightmare to keep climbing all those stairs up and down! My daughter swam with the sea lions and it was well worth the money! There was a death at the waterpark one of the days we were there which was terrible and an awful thing to witness and affected most of the staff members aswell. Entertainment was fab but a bit late, my kids are a bit older so we didn’t mind staying until the end but a lot of family’s left early with younger children. Breakfast was def the best meal of the day and afternoon snack was brill, lunch and dinner were ok standard all inclusive but could always find something to eat. We found staff really