Hotel Il Perlo

mijn vrouw en ik bezochten het hotel in de winter. Het was niet druk en wij waren de enigen die die avond in het restaurant van het hotel aten. Het eten is goed. Wat ik het meest wil benadrukken is dat het uitzicht vanuit mijn kamer met uitzicht op het meer adembenemend is. ik geloof dat het het beste uitzicht heeft van alle hotels in Bellagio, gezien de locatie en hoogte. Met de kamer, het uitzicht en de service die we kregen, kan ik veilig zeggen dat dit de beste prijs-kwaliteitverhouding biedt tijdens mijn 9-daagse verblijf in Italië.

You can enjoy the perfect view of Bellagio

Beste uitzicht in Bellagio. Personeel was vriendelijk en legde alles goed uit. Eten was ook geweldig. De shuttleservice is erg handig en zet je midden op het stadsplein af. **U weet dus dat u uw voertuig niet kunt meenemen op een veerboot van 23 november tot 24 mei**. We kwamen er pas achter toen we in Cadenabbia aankwamen en onze auto een nacht op een openbare parkeerplaats achterlieten. Enige spijt is dat ons verblijf kort was. Ik kijk ernaar uit om terug te gaan en de kinderen mee te nemen. Fantastisch voor een uitje met koppels. Ik hield van elke minuut.

This property was absolutely beautiful and the staff was also incredibly pleasant, they made our stay very welcoming.

If you're in the right room in this hotel, the view is fantastic! Cleanliness in the rooms and bathrooms can be better and space could be used more efficiently (counter space in the bathroom would be great!) The majority of the staff was friendly and helpful - one bartender didn't seem happy to serve. This CAN be a 5 star hotel!

The view out of my room was AMAZING. The hotel is a bit run down and the restaurant closes early but it's the only food close by.

We had a great stay. The room was spacious and clean, the view was breathtaking and probably the best on Lake Como. The breakfast was good and included in the price of the room and the staff was super friendly. Definitely recommend.

Our stay was great until we had to check out. Throughout our stay we had encountered wonderful staff members until we met the manager. We confirmed the night before we would have a shuttle at 8am for our bus and train already booked and we were guaranteed it. We show up to check out at 7:50AM to arrive early. We waited until around 8:20 to ask a server if anyone was going to help us and they informed us the person would not be showing up due to an emergency which we completely understand. The manager then strolls in at 9AM, at this point we already missed our bus and we told him we needed a ride to the train station due to their error of missing the bus he says okay and has his driver drive us 5 minutes away when the train station was 1 hour away. We say no this is wrong. We try to call the manager and he hangs up on us multiple times and started forwarding our calls to voicemail. He told the driver to leave us there and we told the driver we wanted to go back to the hotel to speak to him in person because we have now missed our train as well. When we arrive, the manager was hostile, aggressive, screaming, slamming the desk and taking no responsibility. We have lost money at this point due to missing both transportation to Milan. He kept saying “what do you want me to do” and when I told him what we needed he said “impossible”. He then offered us 10 euros… I couldn’t believe he was screaming at us the way he was when this was the hotels error. Unprofessional. Horrible.

Can’t stop thinking about the gorgeous view. Lovely stay. Clean linens, good breakfast, lots of water pressure. The room could use one decent and normal chair, but that’s a minor complaint. Can’t wait to come back again.