Xiyuan Hotel Beijing

Location is ok. Room had a nonfunctional air conditioner/climate control and staff claimed that all rooms are the same. This meant the room was uncomfortably warm and stuffy with zero air movement during my stay. 4hr laundry service is overpriced and wasn’t even available when I asked. Restaurant is underwhelming and local amenities are limited. Would not stay here again.

This is a hotel that delivers what you pay for . Location is good if you are doing business in this area. Nothing luxury but good enough..

It must be the language barrier. The hotel needs to polish their staff communication skills. The location is great. Near Beijing Zoo. Our room has an air-conditioning issue. So we had to open the window. They should remove the promotion that says halal restaurant. It is deceiving. There's NO HALAL restaurant at the hotel!

Love their service minds, everyone is so helpful , so patient with a foreigner like me:) The staff name Amanda ordered bread and drinks on line for me many times. If you need to know anything, just ask them,they are willingly help you Im sure that I go back to this hotel for my next trip to Beijjng

Service was good. Location was very good. It’s nearing Beijing zoo and another signseeing.

We stayed here because it was near the centre- it was a short tube journey into the main tourist area. The hotel was OK- the rooms were quite big. The picture is the view from our room.

It's an old 5 star hotel, now maybe 3 star level The room is small and old furniture etc The pool is very small just for the kids.

While it is a 5-star hotel, the villa location is not even 3-star level. The rooms are old, and the room barely has any lightening. It was a big disappointment. Had I known the villa location was like this, I would have booked in the main building.

My eyes were caught by a sudden price drop for 北京西苑飯店 so I booked it without any hesitation as it is rated as a five-star hotel. The hotel is a little farther from the subway station than I thought~400 meters. When I arrived I was told to "walk around the compound" to my building. Well, it was another 400-meter walk. When I reach "Building 6" I instantly realized why the deal was so good: dim lighting, no elevator, wide-open front door ( mosquitos are welcome!). The watchman was nice enough to offer to carry my luggage to the third floor. The first night restless: mosquito attacks! I complained to the front desk and the nice lady offered me an "electric mosquito repelling incense". The moral of the story? Watch out for the incredibly low price offers. The facility was part of the old government dormitories and no incentives to renovate them. The "five-star" part was the later edition but they advertise the entire facility as "five-star" so if you think you hit a jackpot, watch out!