Howard Johnson Junhe Hot Springs Resort Beijing

We had to pay extra for the hot springs which was unexpected as we were guests at the hotel. It is a bit far from any restaurants. However, the room was very large and comfortable, our rooms were cleaned well every day and the obliged us 1 hour late check out.

Service was exceptionally excellent. The front office staff were extremely helpful. I really enjoyed the hotspring. The food was great. I am looking forward to my second trip back to the hotel. One night was not enough.

We had an amazing staycation at this hotspring resort. I was very impressed with the customer service we recieved. Everyone was incredibly kind and went out of their way to help. The staff has clearly had 5 star training. I would like to make particular note of Mr. Lee at the front desk. Upon check-in, he served us and acknowledged that not all the staff spoke English and that we should contact him directly over Wechat if we needed anything. On several occassions I contacted him and he was prompt and curtious. He was a great ambassador for the hotel. For example, room service forgot chicken on on salad, and he promptly pologized and arranged for two new compelmentary salads to be sent (i believe this was an oversight as the hotel was very busy with a special chiristmas dinner that night). It is common in Beijing for hotel staff not to speak English, however we did found several memebers of staff that did. For example. when we went to the dining hall, they sent an English speaker over to help us. Further, the dining hall manager checked in with us and personally cleared plates away. Buffet breakfast was above average with western and chinese food. Also, when ordering room service, though they did not speak English, they sent someone to our room with a menu so that we could point to the items we wanted. Overall, the hotel is new and to Western standards of cleanliness and quality. Beds and pillows were comfortable. We were with my 2 month old baby and my 85 year old father, all generations enjoyed our time. The hot springs were very clean (not always the case in China) and they were alongside swimming pools with kids climbing apparatice and water ball pit. It was also nice that there were complementary refreshments (snacks and drinks) at the hot springs. In the winter air, the outdoor hotsprings were great. Finally., though it wasnt a huge attraction, its nice to see the lammas, chicken and horses. Overall, I could not recommend this place more. I will defintely stay again.

Amazing hotel experience. The spa was a great experience and we enjoyed ourselves so much. The room was nice and overall a great place. — PS. THE PILLOW SELECTION MENU WAS AMAZING.

This hotel is pretty good. I wanted to find a hotel that had a warm kids pool so I could take my daughter to swim. The kids pool is pretty big and the temperature is perfect. As you can only enter the hot spring area once, I was able to let my daughter nap on my lap while my husband and I had some fruit and drinks at the seated area without having to leave the hot springs. The room is spacious and mostly clean. However, I wouldn't say this hotel is 5 stars. The decoration is outdated and needs to undergo refurbishment. The bath was dirty and had lots of things floating in it when we filled it up with water, so we had to empty and refill before washing in it. Then, when drying my daughter's hair with the hairdryer in the bathroom, the hallway light keep flickering and the hairdryer was cutting off. It seems there was some electrical problem with the socket. It started to make a spark noise and smelt like burning, so we had to quickly unplug the hairdryer for fear of it going on fire. The location is in the middle of nowhere, so it's not convenient if you want to buy food or snacks. i personally didn't like the hotel breakfast. It doesn't compare to other international brand hotel standards. Overall, it would a pleasant stay, but only because it was suitable for my daughter to swim..

Very good hotel Lee is good too