Gastgebruiker
1 augustus 2022
Welcome to hell! Ideal place for masochists who like being charged premium fees, sleeping in stinky rooms without AC, swimming in chloric acid, and getting treated worse than stray dogs. If the location is a 5 (but it is a 5 for every single hotel on that *****), the amenities is a 3 (the ones that do work, that is), the rooms are a 2 (black mould in the bathroom in a 5*?? Really??), the service beats them all. There is no negative number large enough to rate that one. English (here comes the Pulp Fiction scene)? Nop. They barely speak it. Customer service? Who gives two craps about these annoying customers. Acknowledging their issues? Nop, they are always right, always "by protocol". What, you hoped for an apology, some perks, and issues fixed? Heh, think again. I am by no account a millionaire, and my booking was non-refundable (although I did imagine that when you pay for a Ferrari and get a KIA, you might qualify for a refund), I ran from that place after 1 night, and moved to Hilton. The most expensive vacation ever, but not being in that hellhole is worth every cent of it. Wouldn't stay there if they paid me to do so.
Vertalen