Serenity Garden Villas by Danka Hospitality

The reception was very friendly and wont regret booking this place again . Alot more to renovate since its new but 10/1

It’s a new hotel/villa so the room is clean and have a god size bathroom. Smart tv but no fridge. The pool is a bit dirty with dust hair and insects all over it.

It's not bad for the rooms, but the location isn't the nearest to the city. But we love it cuz we have 8 pax and it is able to accommodate all of us together

The villa is new, and the view is beautiful. The swimming pool is also a nice feature and looks great. However, despite these positives, I would not recommend staying here due to several issues. The biggest disappointment was the dining hall, which has no air conditioning and fan. We were looking forward to gathering there as a group to enjoy our meals, but it was so hot that everyone was sweating, making it very uncomfortable. One of the bedrooms had an ant infestation. We informed the staff, and they came to spray the room. Unfortunately, the number of ants doubled afterward, so the problem was not resolved. Another inconvenience was that there was no refrigerator in the rooms. The only fridge was located at the reception. Every time we wanted to store or retrieve food, such as yogurt, we had to walk to the reception and wait for the staff to unlock it, which was very inconvenient. The rooms also had very few power outlets. Each room only had a single power socket, making it inconvenient for 2 guests to charge their phones and other devices at the same time. Although the villa has a beautiful setting, a nice swimming pool, and appears to be newly built, the lack of basic facilities and the maintenance issues made our stay disappointing. Unfortunately, I would not recommend this villa based on our experience.

Short & Sweet Had a lovely stay at Serenity Garden Villas in Batam! The villa was cosy, peaceful and perfect for a relaxing getaway. Beautiful surroundings, friendly service and a great escape from the hustle and bustle. Would definitely come back! ❤️

The villa is spacious and clean. Loved the private pool and the Balinese ambience. It would have been better if they could provide a mini fridge and a ceiling fan at the dining area. Coz it be a bit warm during lunchtime.

Villa is very new, nice and clean. Further away from the city but no issue at all. Would be more better if the kitchen area can put up a ceiling/wall fan as weather in Batam is quite humid. Power socket is very limited. It will also be more helpful if there’s a signage outside as the villa iso that drivers wont get confused as to where to pickup/dropoff as the entrance is further in. Otherwise, all is good

Love this place during my stay . Would recommend this place to everyone . Just hope they can put a fan in the seating area. Service and cleanliness is definitely good .

+ : The villa is beautiful with two spacious rooms and attached bathrooms. We also enjoyed the in-house pool. Big, and a lot of towels were provided too. Cooking facilities and utensils are available. Good location as it is near a convenient store and food outlet/stalls. Helpful and friendly staff - : There was no fridge, and additional bin bags were not provided. A few doors were a bit too tight. it's Overall, a pleasant stay for us.