Gastgebruiker
28 juni 2023
LOVELY hotel But ****** restaurant staff !! Not recommended restaurant!! Excellent HOTEL staff, really good rooms and amazing service. The breakfast is really amazing too. Rooms were really clean. The tram stop is just few metre walk and the location is perfect. BUT, I wont recommend the attached restaurant at all !! ------ ****** RESTAURANT STAFF !! Date-14.05.2023, Time-19:24 First, the restaurant staff asks if we have reservation or not. After we said ‘No’, he made us sit at a corner of the restaurant, which really dusty and like a storage corner for the restaurant stuff like menus, cutlery etc etc. We were sitting separate from the “white-skinned” guests. After us, when other guests with NO reservation arrived, they were made to sit with other “white” customers. Now, coming to the food. We ordered 3 Risotto Milanese. The rice was so hard and not at all cooked. We even couldn’t finish 2/3rd of the food. I want to ask the “Cook” if he knows how to boil the rice. Show a YouTube tutorial video of boiling rice to a 15 year old kid and I am sure that he can cook better after watching the tutorial. We complained to the restaurant staff. He apologized with his fake smile and got us the bill and asked to pay. Total bill: CHF 86.10 A complete Sh*t ****** experience for me and my parents with worst food in Switzerland. It was my first time experience of Risotto for my parents and they decided to never try Risotto again ever. After getting out of restaurant, we went to bakery to buy some bread for dinner.
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