Gran Hotel Havana 4*Sup by Escampa Hotels

Hygiëne is een doodlopende weg, de locatie is zeer centraal, de faciliteiten zijn ongeveer 10 jaar oud en de service is ronduit schokkend: het kind vergat zijn hoed af te nemen bij het verlaten van de winkel en een groot handvol verschillende munten verzameld op de toonbank tijdens de week, enz. Toen we telefonisch contact met hem opnamen, weigerden we het aanvankelijk toe te geven, omdat we het ons verkeerd hadden herinnerd. Na herhaalde uitleg gaven we uiteindelijk toe dat de hoed er was, maar dat er maar vier of vijf munten waren euro. Daarna kreeg ik te horen dat de hoed naar mijn opgegeven adres in Duitsland kon worden verzonden, maar ik moest 32 euro betalen en 4 of 5 euro aan munten kon worden teruggestort op mijn bankkaart. Ik ben er echt van overtuigd. Bij het verzenden van een pakket van van Spanje naar Duitsland laten DHL en DPD zien dat het niet boven de 10 euro uitkomt!

The staffs are super helpful and friendly. We asked for laundry services nearby and they tried their best to locate for us. Friendly bellboy helped us so much to carry our super heavy bags to the taxi . Convenient location w great cafes and restaurants nearby within walking distance. The room is big at this rate. Highly recommend

Stayed here for a few days. Had a pretty good stay with connecting rooms. The cleaning service was good too. I liked how they have a jug provided for you to get water from the corridor. Environmentally friendly and I get to choose the temperature of the water I wanted. Their location is pretty good too, with supermarkets and food places nearby. However, the carpark is very small and narrow and because our car was wide, it was very challenging to get out of the carpark everyday.

Came here with a group of 3 people, with a double bed and sofa bed. The room was clean and the staff were friendly. Only minor issue was parts of the house keeping service was inconsistent. We had 3 people, but only 2 towels were replaced when the room was made up. This is the same for the number of cups that were replaced and the limited toilet paper provided. We had to call for additional items. Overall though the hotel was good and in a great location. Highly recommend.

nice！good nice！good nice！good nice！good nice！good nice！good

We had a pleasant stay at the hotel, especially thanks to its excellent location near major attractions and convenient transportation.

This hotel has friendly staff. The location is excellent, very easy to move around, we love the super mart right opposite the hotel, as we need to drink lots of water, we can conveniently buy them anytime we need.

The photos were great, however the room aren't as new as shown in the photos. The hotel in general is good, clean, but not as modern as we expected. The facility was limited, and the swimming pool and sauna opening time didn't really fit our schedule, therefore we ended up never using it. But overall it was good.

What a great place to stay. We had an Atrium room which was very spacious. Close to shops and restaurants. Staff very attentive and rooms cleaned each day.