Jannette
18 maart 2024
I requested for a room with accessibility and specifically wrote that I have a family member who is disable in wheelchair and needs access to the bathroom. However, when we booked we were not given a room with accessibility. No handle bars in the toilet, handle bars in the bathtub were not designed for diabled. I talked to guest services but they said they only have 2 rooms for disabled guests. 1 has a king bed and another has 2 Queen beds. The bathroom didnt have an exhaust fan or its broken, so i see the wall paper in the bathroom already peeling. The coffee table wasnt cleaned and refilled with coffee pods and was not cleaned after the 1st night. I saw it wasnt cleaned bec brewed coffee spilled on the coasters. We requested the cleaning lady on our floor for clean towels the following day but we were not given. To watch Netflix and the likes, you have to sign in on your own account or sign up. I do not recommend this hotel. I do not recommend this hotel!
Vertalen