DoubleTree Suites by Hilton Hotel Austin Downtown Capitol

Rude man was helping us , talk like machine , other issue is parking

酒店正在改造裝修，到處都有灰塵。餐廳也無法就餐，需點餐送到房間裏吃，很不方便。關鍵是攜程在網上沒有告知客人酒店正在施工裝修的現狀。很失職很不應該。

The room was clean and inviting. But the air conditioning took forever to cool down the whole suite. The toilet wasn't that stable and shower pressure was pretty low. Overall I enjoyed my stay but a few things could've been better.

My stay at this hotel was very nice. The room was comfortable and clean, it was also very spacious. The staff was very friendly and helpful to me, the only downside was parking. There were not very many parking spots available and the ones that were available are super tight, we would take 10 minutes driving around the parking garage to find a spot. Besides the parking my stay was great.

Great room. Great staff, very helpful with parking and fire alarm test during our stay. Breakfast was good. One note about parking - The parking garage on the property has very small entrances and exits. And has sharp turns and low ceilings. So larger cars and truck will need to park elsewhere. There are oversized parking spots out front but the are first come first/ first serve with other guests. The next option is a parking garage across the street, about a half a block away.

My stay at the Hilton was overall disappointing for the price. The hotel is overpriced, charging nearly $200 per night without even offering a basic breakfast. There is also no complimentary Wi‑Fi unless you subscribe to their website, which feels outdated for a hotel in this price range. However, I want to highlight the excellent service from Ms. Loraine at the reception desk. She was outstanding—professional, friendly, and consistently helpful throughout my stay. Her customer service was the best part of the experience. Since the hotel doesn’t provide even a simple cup of coffee, I ended up going to Starbucks just one block away, and you can also buy water at the 7/11 gas station nearby. The best thing about the property is its location, only one block from the Capitol, which makes it convenient for walking around the area. Overall, great service from Ms. Loraine and a convenient location, but the hotel does not offer the value you would expect for the price.

This hotel desperately needs updating. The suites are generously sized, but the bathrooms are the size of a postage stamp. The breakfast buffet was overpriced and barely edible. And what decent hotel doesn’t have valet parking?

The hotel was nice but the staff was exceptional. Be advised that you will need to pay for overnight parking in the parking garage. Also, searching for the ice machine is a decent side quest.

The parking is an absolute joke. Do not show up with an oversized vehicle they are not equipped and you will probably have to park somewhere that is not consistent with the values you would expect from Hilton!! I give it 2 thumbs down!!