I'd given up all hope of finding any hotels with a "pre Covid" standard but Hyatt thank you for renewing my faith! From walking in the hotel, it was clean, bright, nicely decorated and the three staff on reception were all smart and professional. The young lady who helped us was an absolute STAR, I don't recall the last time I was greeted by such a happy, friendly face. It was a joy to deal with her. She happily changed our room to one with a tub. The room didn't disappoint either, it was lovely and clean, fresh, fully stocked, just what you want. I don't recall the last time we stayed in such a nice hotel, we paid more the night before somewhere not even close. I will be booking Hyatt in future. Kudo's to you and your staff, you deserve every success. Promote that young receptionist before you loose her, she was a joy!
Vertalen