Fairfield Inn & Suites Asheville Tunnel Road

It was a nice stay. It was convenient to the restaurants we planned to go. The bedding was very clean and we will recommend to our friends.

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Loved our stay. Very nice hotel, small indoor pool, hot tub, behind good breakfast. Value for the money!

The hotel and room were fine. When we first checked in, the wasn't anyone at the desk. Finally a girl came out and was very matter of fact. She didn't welcome us or very friendly at all. We could hardly hear her, as her voice was very low. Certainly not like other Fairfield’s we’ve stayed at.

Very well maintained. I thought it was a new property but it actually 6 or 7 years old. Check-in staff was exceptional. Although there was a power outage we were furnished flashlights and ice from the kitchen. Valerio was very very helpful.

I feel bad giving the hotel three stars because there’s not much they can do about the reasoning. The hotel was super solid. We had a great stay with no issues regarding the hotel itself. However, we did not feel very safe in the area the hotel is located. There is a large number of homeless individuals who will come up to you in the hotel parking lot asking for things and yelling profanities. There was even a few times a man would be going through the trash right in front of the hotel entrance clearly under the influence. The area surrounding the hotel is equally as bad. I would most likely not book again despite the solid experience inside the hotel.

It was only for one night as we were passing through. They had a jacuzzi which was nice but the pool was small. For what we needed, it fit perfectly.

Accommodations were very clean. Staff was very friendly and helpful. Even had a "visitor" at breakfast when a small black bear came down behind the hotel to rummage for something tasty it found in the rocks behind us. Nice to watch from INSIDE the hotel! Staff said the bear visits often.

I like The Fairfield Inn because it's the nicest of the hotels on Tunnel Rd. in Asheville. Excellent breakfast & super clean rooms. That are cleaned every day. Soft sheets & great shower. The black out shades were helpful & the window opens a little bit, but makes a difference with fresh air!