AluaSun Lago Park

We arrived and were given the option to upgrade our room at a cost of 25 euros a night. This seemed reasonable and the idea of a marina view and sun beds on the terrace seemed great. However this was the worst decision we made. The upgraded rooms are right on the front and the night time noise was unbearable. We have a baby and a young child and none of us got any sleep at night. It’s fine if you can stay up all night then sleep all day but I feel that it should have been noted to us that the front rooms would be noisier. The hotel entertainment didn’t start until 9:45pm every night, and the noise from the marina of course went on all night. We felt that because we had paid for it there was no point in complaining as we would lose our money, plus would have to pack up all our stuff (and with a baby that’s a lot of stuff). Maybe we should have complained to see what they could have done but speaking to other people staying they said all rooms were noisy at night. By night 4 we were trying to find a reasonably priced alternative hotel but couldn’t find anything so stuck it out. Safe to say we went home shattered and needing another, much quieter holiday. Our room was clean, the facilities are basic but enough for self catering. The pool area is nice and there is lots of sun beds and the water park was great and quiet. The walk to the light house is nice early in the morning, and it’s handy having a few shops very close by to stock up on essentials. Hotel staff were friendly and responded to any questions, and the TUI reps were very helpful to us. The staff at the restaurants nearby were all very friendly and accommodating for children. If you have young children that need to sleep I wouldnt recommend this hotel. It would be better for couples or groups that like the nightlife side of a holiday. Also a note that you have to pay for a high chair if you want one in your apar**ent.

Rooms certainly need updating but the location was perfect and for the price we paid can't really quibble