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Super 8 by Wyndham Arcata
3.1/5102 Beoordelingen

Super 8 by Wyndham Arcata

Arcata|0.3km van Ma-le'l Dunes Cooperative Management Area
The location is tightly wedged between a busy McDonald's drive through and another hotel. Not inviting from the moment you pull into the drive way. The smell of pot and people smoking greets you in the parking lot and you notice many construction and landscape workers staying here and since so many of them are in the hallways talking on their phones, it likely means they are seeking privacy from overcrowded rooms. The moment you step into the hallway a musty smell greets you and you can't help take notice of overly warn and stained carpeting that should have been replaced years ago. No elevator or luggage carts so having a room on the second floor sucks. The room to our door sticks and is incredibly hard to open. Once inside, the stench of years of who knows what... greets you again. The room has two dim lights and one corner of the room has a chair in the shadows with no light. Paint spots on the old curtains and the windows don't seem to lock. We open the window for air circulation and notice the window really does not lock. Stains on the bedspread which looks like it has not been cleaned in a long time and we are afraid to take our shoes off. Complaining to the front desk does nothing. Our request for a refund is denied and the young boy at the desk is lacking in trained customer service skills. After a long day of traveling, we leave to find a better hotel even though we may never see a refund for the two nights we booked. As we are leaving an elderly couple has the same look of despair as us when they see their own room they booked online too. We travel a lot every year. This is by far the worst hotel experience ever and it does not seem safe to stay there. We will never book another Super 8 hotel again, EVER This hotel cannot possible meet the standards of the Super 8 franchise agreement. Just look at all the negative reviews.

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Best Western Arcata Inn
4/598 Beoordelingen
Four of us stayed here on 8/16-8/19/22 in rooms 217 and 218. The motel is an older BW which has been kept up. It is a two story property (no elevator), with a nice pool and hot tub and very nice landscaping. Breakfast is in a room next to the front desk. We thought it was one of the better BW breakfasts we have ever had. Housekeeping is upon request and you can get towels and toiletries from the front desk. Note: If you leave trash outside your door the ravens may get it. The rooms were good sized with a fridge (no freezer), TV, clock, coffee maker and microwave. The bathroom (toilet and shower)is small. The sink is outside the bathroom. WIFI was a bit slow but fine for email and web surfing. Parking is in front of the room. Check in was great and check out was fine. Overall, we enjoyed our stay and would stay here again.
Super 8 by Wyndham Arcata
3.1/5102 Beoordelingen
The location is tightly wedged between a busy McDonald's drive through and another hotel. Not inviting from the moment you pull into the drive way. The smell of pot and people smoking greets you in the parking lot and you notice many construction and landscape workers staying here and since so many of them are in the hallways talking on their phones, it likely means they are seeking privacy from overcrowded rooms. The moment you step into the hallway a musty smell greets you and you can't help take notice of overly warn and stained carpeting that should have been replaced years ago. No elevator or luggage carts so having a room on the second floor sucks. The room to our door sticks and is incredibly hard to open. Once inside, the stench of years of who knows what... greets you again. The room has two dim lights and one corner of the room has a chair in the shadows with no light. Paint spots on the old curtains and the windows don't seem to lock. We open the window for air circulation and notice the window really does not lock. Stains on the bedspread which looks like it has not been cleaned in a long time and we are afraid to take our shoes off. Complaining to the front desk does nothing. Our request for a refund is denied and the young boy at the desk is lacking in trained customer service skills. After a long day of traveling, we leave to find a better hotel even though we may never see a refund for the two nights we booked. As we are leaving an elderly couple has the same look of despair as us when they see their own room they booked online too. We travel a lot every year. This is by far the worst hotel experience ever and it does not seem safe to stay there. We will never book another Super 8 hotel again, EVER This hotel cannot possible meet the standards of the Super 8 franchise agreement. Just look at all the negative reviews.

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