Luxury Suites Riverside Residence

Internet didn’t work but no matter I could hot spot my phone. The issue was waking up at 4am incredibly itchy and finding bed bugs! Now spending the day doing laundry to kill any possibility of contamination on my luggage. Horrible night, no excuses for bed bugs, gross and unpleasant Also coffee machine did not work

My rating is for the accommodation supplier as I didn’t actually end up staying as booked. I received a message two days before that my apartment as booked had been damaged by a previous tenant and would not be ready. My heart sunk of course however I was provided with a great substitute, at a higher value in a very similar area. Great service by the provider - you only really find out how good a provider is when something goes wrong and this was put right perfectly!

Decent enough studio apartment. The bathroom configuration was quite awkward though with a sliding kinda wooden door which didn’t quite close all the way and made the bathroom seem part of the room itself😬 There are no elevators/ lifts and so you’ll have to haul your bags up the narrow stairwells. There was provision for making tea, coffee etc and some pots and pans for possible use. There is no one on site to let you in etc. and so you have to be extra vigilant about email communications which they send out 24 hours before your arrival time with instructions on depositing a fee and then they give you the details of the whereabouts of the keys etc. I missed that important email but was able to communicate with them via ******* chat and they did help me resolve the issue in a timely manner.