NARADA Anji Mountain Residence Resort Hotel

We’ve booked the round house with balcony. Really liked the location next to the tea plants with a great view to the surrounding mountains. Super friendly stuff, had a warm welcome even at 11pm check-in time. Thank you for switching on the heater prior arriving at that cold night😊

Location at the end of a tea hill valley within nature is very beautiful . Service and food are very good and staff is lovely, also with the kids. It can be the perfect getaway for some night/long weekend. BUT ! Currently (beginning of October 2023) there is a lot of ongoing construction in the hotel area. In total three construction sites with heavy impact on view, piece and quiet of the countryside hotel. Especially the rooms/villas located on the hill are impacted. Hotel staff was lovely to find a solution and alternative room. Rooms in the main building are less/not impacted from noise, but didn’t fit perfectly our needs as family of four and they are lacking the Mountain view (construction view). Looks like construction will last for a while… Hotel management should be transparent and inform in advance about the ongoing construction. After construction is finished it can be paradise again…

The resort is well integrated in the nature with several tea plantations and is a good starting point for hiking. The guest house in the upper level of the hill provided a good view. Due to the transportation service it is not much effort to reach the house even it is a bit far from reception. Just one thing to be criticised: There was a construction for a resort extension just behind the guesthouse which was not mentioned during booking and at arrival.

Very good location and great Service. Recomend.

Really nice area and surrounding in the middle of tea fields. Staff, namely Xiao Ye, is friendly and super helpful and even with limited English, they are trying to help as much as possible.

十分滿意的一次出行，不喜歡人多的景點，就喜歡私密，安靜的親自出行，山上比較隱祕，而且衹能擺渡車接送，駕車放在酒店門口，到了晚上，滿空繁星，安靜的還有小蟲子的叫聲，路燈少，要的就是星空保護區的感覺，非常到位，體驗感非常好，提幾點有點提出表揚： 1.酒店會在預訂成功後打電話確認行程細節，管家加微信推送訊息可提前瞭解，比較貼心，感覺被重視。 2.到站有幫忙拿行李，我們到站當天大雨，門口服務做的非常到位 3.酒店管家非常細緻入微，很晚都能及時回覆，能滿足的儘可能滿足，點名表揚小陳管家，細緻入微，從定完到離店都是全程服務到位 4.酒店的白茶非常不錯，每天能喝一罐 幾點不足希望能及時改進： 1.電話至前台要一些日常用品非常緩慢 2.划船體驗不好，服務不耐心，上船前沒有講解基本操作要點險些出現問題，回來責備不會划船，還有諷刺口吻，真的很無語，本來就是來體驗的，確實沒劃過，劃得不好不能幫幫忙麼？好幾次擱淺還有竹葉紙條險些扎到刮到我們。 3.第一天下午三點多才入住，涼台的泡麪和垃圾竟然沒有收拾，而且涼台一旦遇到下雨就是擺設，根本不能出去。 4.擺渡車司機不戴口罩，路上一直咳嗽，孩子就在副駕，真的不好提醒，還當著孩子隨地吐痰，真的希望能提升這種經常和客人打交道的人員素質。 5.用餐整體都不錯，價格稍貴能理解而且味道還可以，最後因為一道果盤，孩子吃的辣菜想吃水果，問了一下需要點果盤，其實我就想要和油桃，早餐隨便吃，也不是想多佔便宜，因為剁椒魚頭實在太辣，孩子吃了一口受不了才想吃個水果，讓點果盤就點吧，58我想應該比較豐富，上來5-7片超薄西瓜，四塊獼猴桃還有幾小塊火龍果，實在無法接受，和餐廳溝通，説水果不多了，就這些，調整為30塊，無語，花了600多不能送一個 6.再次強調，不是批評酒店，有些體驗感覺不好希望能及時改進，整體非常不錯，孩子的眼光是雪亮的，説下次還要來。

酒店非常適合親子出行，小孩子的遊樂場，還有一個可以遊船的湖，度假區裏有小車接送，很方便，房間比較高整體視野體驗很好，泳池還沒有開放，後面再熱熱可以來體驗，酒店餐食不錯，晚飯可以在酒店吃，整體體驗還是很不錯的

房間還可以吧 但很糾結的是那雙拖鞋 為什麼不是一次性的 而是很多人使用 打開雖然有消毒 但是對於有潔癖的我來説 一股味道 撲面而來 酒店外的環境還可以 適合帶家人來度假 就是小朋友的娛樂設施太少了

服務：態度友好所有事情衹需要手機聯繫立即就能到位，全程服務 環境：山上的風景自然不用多説，隱祕性很強，幾乎看不見啥人（除了吃飯的時候） 設施：吃喝玩樂齊全（餐廳的菜很好吃歐～）還有烏篷船可以體驗，三四月有采茶體驗但我們沒趕上，明年早一個月來