Amsterdam Hotel Parklane

We had such a wonderful stay at House of Adam! The accommodation was beautiful, spotlessly clean and in a fantastic location. The staff were incredibly kind and caring, which made us feel so welcome. We would absolutely stay here again!

I had to cancel a reservation due to chickenpox, a genuine medical issue completely beyond my control. Management showed no understanding, flexibility, or basic courtesy. The financial loss was frustrating, but the complete lack of empathy was worse. Illness is not a choice, yet they treated it as irrelevant. When problems arise, customer service matters most. Here, it was cold, dismissive, and unprofessional. Guests are clearly seen as revenue, not people. I travel frequently and have stayed at countless properties over the years. Few have left such a poor impression. If this is how they treat guests facing genuine medical circumstances, think twice before booking this place.

Rooms and inside hotel nice enough and staff lovely too but so so noisy. Windows so thin can hear everything outside - Trams run literally outside window until 12:30am and start back up again at 6. First night woken up at 4:30am by roadworks and someone axle grinding outside the window until 6am (when the trams started again). Curtains in room were also broken (they’re super high ceiling so can’t reach the top) so had 2 big gaps where the light got in so the roadworks van was flashing outside window into the room also. The hotel fixed this for the 2nd night. 2nd night no roadworks but can hear other guests banging around - guests above us really inconsiderate and banging around the room since 6am and can hear everything in the corridors too. Had 2 really awful nights sleep. Great location and nice hotel sadly but if want a good nights sleep I wouldn’t book.

The location is good as near the trams that make city centre access easy. The rooms are clean. It felt like a safe area. It is not an hotel. No breakfast , bar or facilities. Just rooms in an house. Our room No 10 on the 2nd floor had holes in the bathroom wall where a towel rail had been knocked off. There was no milk for tea and only small coffee cups. The air con was on but the temp would not change to cooler than set. The rooms are very small. The stairs are steep and I thought dangerous but I think that is just a general Amsterdam thing. Not good for older folk with mobility issues. So was ok, massively over priced and would not use again.

Great hotel, exactly what you need when you visit Amsterdam. Can't say less than great experience !!

This location is perfect. In a quiet neighborhood surrounded by good restaurants and shops. There’s only 15 rooms in the whole hotel and the rooms are a decent size. Really gives you a local feel. Only a 15 minute walk to most of the popular spots to visit. Great bathrooms as well. Would highlight recommend!

Booked for four nights, left after one - as soon as I organised alternative accommodation. Asked for an alternative room before leaving and was told hotel was fully booked. Explained that room was simply unacceptable! The hotel was simply not interested. The room I was given bears no resemblance to any ‘official’ pics. I was in Amsterdam for conference, so the thought of going to my room after busy day was less than appealing! No breakfast on offer and barely any staff presence to assist with anything. Room was also fairly pricey! £750 for four nights. Hugely overpriced given the extremely poor quality of the room I was given. Hotel website also clams hotel has been recently refurbished. By recently I can only think that this means sometime in the 1970s. One of the poorest hotels I’ve ever had the misfortune to stay at.