The Diamond Amsterdam

It was a lovely hotel. Had to cut my trip short and the weee extremely helpful with a refund. Great area as well!

I really loved staying at The Diamond. It's in the heart of Amsterdam so getting around wasn't too bad, super easy to navigate. The only ding I would give, and it's really not that big of one, but they say they have room service but they did not. Not a big deal. The heated floors in the bathroom and the bidet made up for it. I would absolutely stay here again.

There were many nice things about the property, but the room was very small. The towels and robes a bit stiff. The bed was very comfortable. However there is a Dance Club in the basement playing music until 3 am Friday and Saturday. The vibration and sound of the bass was felt on the 4th floor, interrupting sleep both nights. The trams right outside the door were a pro (easy access) and a con (noisy day/night).

The rooms are much smaller than I anticipated, however the room was very clean and they made great use of the space. The location is great, super walkable and centrally located. The staff however is questionable, when we arrived the young lady checking us in was very kind and welcoming. Unfortunately another woman attending us for a late check out was extremely short tempered and quite rude. My husband was able to deescalate the situation and she later then apologized. Overall it was an enjoyable stay but definitely not the greatest service.

The reception was perfect But the hotel needs to work on the room service and house keeping

Perfect location on the Leidseplein, Freddie access to all Tram transportation through the city, sunny room overlooking the plaza, fabulous food options at the Heineken hoek, and nearby foods. Room is compactly efficient with an abundant array of Nespresso, tea, water. Friendly, professional, and educational staff.

Hotel itself was ok , good location . The room however overlooked a noisy internal courtyard with exhaust noises etc . Very small and dark room. Shower not great , no where to hang a towel . No remote for tv . Sheets were nice . Had several emails offering a late check out but when asked they said we could not have a late check out .

I’d read a review that said some staff were not welcoming. Total opposite for me. They were all very friendly and helpful. Maybe you get back what you give?? Hired a bike one day….really easy and good quality machine. Room was very small but clean with good views which was more important to me. Had drinks in bar, also very good. Great place and obviously handy location for trams, going out and Vondelpark.