Cabogata Beach Hotel

GOOD HOTEL STAY HERE REGULARY

Excelente ubicación, instalaciones muy bonitas. Comida fabuloso

I cannot understand the bad reviews. We had a great time in this hotel. The facilities were very beautiful, the pools were kept meticulously clean and all the staff spoke good English. All the cleaning ladies were lovely, very kind people and the quality of cleaning was good. Especially the more mature receptionist woman with red lipstick (Alicia, I suppose?) was excellent, she was so polite and smiled all the time. The cuisine was nice at the restaurants, only at the pool bar Citrus the chicken tacos were a little dry. The men at the Citrus pool bar as well as the waiters at the buffet were so kind. It was very nice of the blonde-haired pool boy to sit between the two large pools and keep an eye on both pools on many days, so people were able to swim in them both even during off-season. We also tried the exclusive experience at the inside spa and it was quite good. The spa lady was wonderful and very nice. We have already communicated our small improvement suggestions to the spa staff, so we are hoping to have an even better experience next time. To all the unhappy guests, my advice is to report their problems immediately to the polite blonde-haired manager instead of complaining online later. In this hotel the management truly understands customer service and deals with even the smallest issues very promptly and takes the guests’ concerns very seriously. We were very happy with the service and the customer-service oriented attitude at this hotel. We will surely come back here and probably try out the sister hotel Cabogata Jardin as well as this experience at Cabogata Beach was so wonderful.

Pésimo Buffet. Hotel que dice tener 5 estrellas y que no se puede entender como permiten tener un buffet de tan pésima calidad. El primer día devolvimos la cena, incomestible. Las dos siguientes noches ídem: comida precocidada, pobre oferta, baja calidad. No se quien ha llevado acabo la auditoría para darle esta calificación ni como es posible que cumpla con las condiciones de trazabilidad e higiene que se piden en restauración. Una verdadera estafa. Si hablamos del buffet del desayuno idem. Espero sinceramente por el bien del servicio hotelero español que le quiten la calificación pronto y dejen de engañar al turismo

Nice hotel , nice setting . Staff excellent. David on reception a credit to himself . For a 5 star hotel the evening meal was not at all good . Poor guality and not a lot of choice . Eg , last night tinned carrots . Not acceptable in a supposed 5 star hotel . The pool area very nice . The pool was FILTHY with lots of tiles missing on the pool floor and walls . Does not warrant its 5 star status .

Pasamos la semana Santa del 2024 en este hotel . Para nada tiene los servicios de un 5 estrellas,habitaciones e instalaciones aceptables a precio de 5 estrellas. Teniamos media pensión el Desayuno tampoco cumple las expectativas y menos la cena, con poca variedad de comida y calidad tirando a la baja. El personal es lo mejor del hotel muy atentos y serviciales para ellos un 10. Por todo lo expuesto no volveremos.