Soviva Resort - Families Only

The rooms old and also there ia no aircondition and freedge it is not good hotel and the food it is not good at all.. I lose my money The pool and game it is ok

Soviva Resort Port El Kantaoui Worst hotel I have stayed in Tunisia ********* Reception staff was great very helpful Our room was good after a night of no sleep they moved us to a different room This was the good thing Now for the bad Guests rude they where like wild animals especially when it came to food time was like feeding wild animals They take so much food and not eat half of it Had to queue for a long time to get food Which was not edible We eat out most nights Guests shouting at staff because was told can only have example I lady wanted more than 2 crepes The guests throw them back at the young girl making them see was cry poor girl She did explain you can have more but need to queue again The hotel needs to look at different ways to control the restaurant The service at the hotel was bad they only asked you if you wanted to to drink a few days before you go home which they probably think would get tips for this no service at restaurant no napkins or cutlery on table you had to find them yourself Hotel full of rude Algeria people I saw one woman use the large spoon that you serve the yogurt with put in her mouth then put back in the yogurt Told the staff but they didn’t care The animation staff was very friendly Also the pool man The pool was good but very busy felt like everyone was on top of each other like sardines The lift was broken for 3 days For a all inclusive you have to pay for a bottle of water You get one on your room Please save your money and choose a different hotel

the holiday was perfect , specialy the team of animation , they are all pretty cool specialy the girl meriem🥰 ... they have a lot of activity , nd the service room is so clean ... i realy appreciate it nd i would like to thank them all for all the service