Gastgebruiker
20 oktober 2023
Absolutely Fabulous Holiday Here. Stunning Hotel, beautiful clean, fresh aesthetic throughout. Had a junior suite room in the building on the beach, WOW! It was super clean, comfortable and within 30 second walk to beachfront. Cleaned everyday with fresh towels. Food is good, maybe not exactly to everyones taste but we always managed to find something. But we planned eating out a few times anyway so didn't get too repetitive for us. The desserts are really good. Thursdays they have a greek party in the restaurant which was fun & Gyros were served at the buffet, really nice. Shoutout to the staff in the restaurant also, they work so hard & cant do enough for you. I found the drinks disappointing tbh i couldn’t find anything i could enjoy, but i am particular in that depar**ent so maybe personal preference. The barmen were a pleasure & offered a great service within their means. With that said i still believe this hotel deserves 5*. My partner lost his phone & bank card on our arrival here & we come to the conclusion they may have been left in the taxi, as we arrived late there wasn’t much we could do so we spoke to reception and headed to bed. We received a call to our room first thing in the morning from reception advising us that the phone & card had been found by the pool area by the cleaners. This was a huge relief to us & saved us alot of hassle & stress. But more than that it really put us at ease for our entire stay as it gave us a warm sense of trust & integrity from the hotel & all the staff. 10/10 The sun beds are so so comfy and have stunning views of the beach, always managed to get one when needed. The location is great, quiet this time of year but so many Amazing restaurants and bars within walking distance to enjoy the full Cretan vibes. Absolutely recommend this hotel and would certainly love to return. Thank you for the most Amazing holiday to every single member of staff we had encounters with. It was a pleasure.
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