Gastgebruiker
1 maart 2024
After hearing such great things about the Rixos on Saadiyat island, we decided to book a last minute winter break after the hectic Christmas rush. We knew the hotel was beautiful and this was going to be the perfect relaxing holiday which was just what we needed, but wow our expectations were exceeded. This is one of the most beautiful hotels I have ever stayed in, the staff could not do enough for you and the service was exceptional. On our arrival we were blown away just by how stunning the hotel is and when checking in we were upgraded to a suite which had the most stunning views of the pool and ocean, we couldn’t of asked for a better room. Soumen, was our holiday assistant and he could not do enough for us, he explained anything we needed at any time of the day and they were there to help, he organised for us to have late check out due to our flight time home and allowed us to utilise the facilities on our last day and arranged lunch for us, once we had checked out. The spa which we had full access to, was truly stunning and created such a calm zen vibe with so many areas of relaxation to offer, which was lovely to finish the day off in. This was one of our favourite parts of the hotel! Our room was stunning and our house keeper Cherry, kept our room so clean and well stocked. The al a carte restaurants on offer were divine and turquoise the buffet style restaurant offered such a delicious wide variety at every meal, and any beverage you wanted could be provided. The staff in the restaurants waited on you like royalty and on our final night, Chris our waiter from the turquoise restaurant provided such a nice evening for us. He went above and beyond to make sure we were well looked after, he was so kind and we had such a lovely conversation with him, he is an asset to your company. We could not fault this hotel and our stay, we had the most wonderful time and were so sad to leave and will definitely be returning. The only downside to our trip was the weather wasn’t great but none the less even on the windy days the hotel provided blankets so you could still enjoy being outside at the bars or restaurants or even by the pool! If you’re looking for a stay where the service goes above and beyond in the most beautiful hotel, this is the place for you. I would recommend this hotel to anyone I know and will definitely be back. Thank you so much to the Rixos and all of the staff at the Rixos who made our trip so enjoyable.
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