Gastgebruiker
10 juni 2024
It pains me to write a bad review for any business, especially one I visited many years ago when the food, atmosphere, and service were spot on. This time around, the experience was so dreadful it felt like I was trapped in a live episode of Fawlty Towers. From the moment my family and I walked in, we were met with indifference. A lady, busy with paperwork just 2 feet away, didn't even glance up to acknowledge us. After what felt like an eternity, a young female staff member finally took our order, albeit with the grace of a sleepwalker. She managed to input our order but then vanished into the back without a word, leaving me standing there awkwardly until a more competent young man confirmed our order. The starters arrived quickly—perhaps too quickly, given they were clearly frozen. The real adventure began when I had to trek across the room to fetch utensils for my family, as our table was conspicuously bare. The mains arrived in staggered waves. My sons' and dad's meals came promptly, but my roast dinner went on a tour of other tables before finding its way to me, guided by one of the two 'waitresses' who seemed utterly lost. My wife's food joined us a few minutes later. Credit where it's due: the food looked decent. But the taste? A disaster. Overcooked pork that could double as sandpaper and a Yorkshire pudding that disintegrated at a touch. Even the mashed potatoes betrayed their instant origins. As we struggled through our meals, I had to prompt the chatty waitresses, who were obliviously engrossed in their conversation, to clear our table and bring the pre-ordered desserts. This led to another debacle where our single dessert order was contested, miscommunicated, and delayed, culminating in the arrival of a tasteless cheesecake topped with squirty cream. After the laughable dessert experience, we approached the bar to settle the bill, which amusingly included items we hadn't ordered. It was the cherry on top of this farcical feast. In the end, we couldn't help but laugh at the sheer absurdity of it all. I feel for the locals who have lost a once-great establishment and for the lone competent staff member trying to keep the sinking ship afloat. The manager should be ashamed. Let's hope Gareth Southgate assembles a more competent lineup for the Euros than what we encountered today. If you're in the mood for a real-life comedy show, this is the place. Just don't expect a satisfying meal or service.
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