Gastgebruiker
3 maart 2024
Definitely mixed feelings about this one. On the positive side: It’s affordable and very well located in the city, near to everything and anything one might wish. There is quite well equipped kitchen space and the common areas are alright for sure. But my first impression wasn’t the greatest ; the room I got access to looked absolutely nothing like it was advertised, the bunk bed didn’t have curtains and there was no space for storage, it was just bunk beds in a cramped room . I was sure some mistake must have been made so I went back to the service desk letting the receptionist know that this wasn’t what I had booked. And that I wasn’t comfortable in a shared room without privacy curtains for the bed. They didn’t argue with me but didn’t offer any explanation or excuse, just gave me a new card key and told me to go to another floor. The new room looked more like it was advertised but it felt like nobody had opened a window in a while, it was messy, small and had an unpleasant smell. All bunk beds were occupied except two. When I looked up at my designated bed ; it didn’t have a curtain. I go back to the service desk a second time saying that my bunk bed did not have a curtain. This time the receptionist was apologetic but tinted with annoyance. They followed me up to show me the 3rd room to see “if this fits”. They opened the room and to my surprise it was more spacious, all bunk beds had curtains and there was only one other person staying in room. I accepted but still wondered why I wasn’t offered this the first time - highlighting the importance of privacy, then offering yet another room without it a the second time. All while this third room was available. It felt a bit weird and unwelcoming. The whole hostel has an unpleasant odour coming from what I’m guessing is the sewers since the smell is really bad in all bathrooms and showers. The general cleanliness isn’t the greatest either. I think staying here for maximum one night or two on the go is probably fine if you’re young and backpacking. But in my case; I will definitely book something else if I come visit Århus again.
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