Ik heb dit hotel gekozen omdat het dicht bij het Biwako-meer en de buurt van mijn vrienden ligt. Tot mijn teleurstelling bevond mijn kamer zich aan het einde van de gang, zogenaamd met uitzicht op het meer, maar toen ik binnenkwam, bleek er geen raam met uitzicht op het meer te zijn. In plaats daarvan keek ik uit op de parkeerplaats van het hotel. De kamer is absoluut gedateerd, een oude televisie, ik had alleen theezakjes bij me op mijn eerste dag en ze werden pas bijgevuld toen ik uitcheckte, en er was ook geen koffie. Het tapijt is rood, wat er oud uitziet, met wat oude vlekken en het bed is ook oud, maar desalniettemin is de kamer schoon.
Het personeel is erg vriendelijk en het ontbijt was geweldig. Maar als ik het vergelijk met een zakenhotel waar ik eerder in dezelfde buurt verbleef, zijn de bedden, de voorzieningen van het zakenhotel en de prijs het meer dan waard. Ik denk niet dat ik nog eens in dit hotel zal verblijven. Mijn indruk is dat het een prima plek is, maar niet geweldig. Ik betaalde bijna het dubbele van de prijs van het zakenhotel waar ik vorig jaar verbleef, dat moderne bedden en fijne voorzieningen had, maar voor de prijs die dit hotel vraagt, vind ik het de moeite niet waard. Dit hotel moet veel dingen vernieuwen; mijn kamer ziet er zo oud uit en voelt zo oud aan. Ik dacht dat een verblijf in zo'n hotel een leuke verwennerij voor mezelf zou zijn, omdat het duurder was dan mijn gebruikelijke budget, maar het viel tegen.
Het spijt me echt als ik dit allemaal in mijn recensie moet vermelden, maar de kamer is echt gedateerd, op elk vlak.
I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly.
The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety.
The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽
Perfect lakeside scenery, both dinner course and breakfast buffet are good quality, the room is wonderful as well and our family cannot wait to visit again!
Algehele ervaring is maar zo gemiddeld... Ik verwacht niet zo'n grote hotelgigant - Marriott Group heeft zulke tekortkomingen!
Laten we het hebben over de voorgestelde verbeteringen aan de faciliteiten van het hotel:
1) Parkeergelegenheid - er zijn geen toegankelijke hellingen of trottoirs voor gasten die hun zware bagage van de parkeerplaatsen halen - het enige wat we kunnen doen is deze bagage via de trap naar de lobby van het hotel dragen.
2) Parkeerplaats bij de ingang van het hotel - het regende hard toen ik vandaag uitcheckte. Ik was van plan om met mijn auto naar de ingang van het hotel te rijden, zodat mijn familieleden in de auto konden springen en ik al mijn bagage in de kofferbak onder de luifel van de ingang van het hotel kon laden. ”Gelukkig” is de luifel te kort en heeft hij geen dergelijk ontwerp, en uiteindelijk stapte iedereen in de auto en was iedereen helemaal NAT. Ik moet die bagage in de regen in de auto laden...
3) Onsen (openbaar bad) - niets te zeggen over dit oude, verouderde, kleine openbare bad zonder onderhoud.
4) Personeel - Ik zou zeggen dat dit hotel, met de ”naam” Marriott, echt onderbezet is...
Overig - eigenlijk niets te melden
Hotel at Hikone when we are driving around Biwako. We had a Japanese-style room with a view of the Lake. We did not have time to go to the public onsen but the in-room bath was great too. The food was unexpectedly delicious as well!
The hotel is wonderful and the food is fantastic. The room is comfortable and feels new. The hotel offer shuttle service to two different train stations. I highly recommend this hotel, I'd love to stay here again.
The room itself has a bathroom sink which is pretty convenient. Not expecting much given the price but it did have everything u need for a basic sleep.
Surprisingly the public bath is just hot water not onsen.
It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay.
The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time.
The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata!
The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub.
Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable!
Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat!
The ryokan also has a souvenir shop if you wish to buy anything back.
Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!
This is the best spring hotel motel that i stayed in my trip, a totally relaxing place. Well planned. Even we were late, the staff still waited for us. Thank you.
We stayed one night at Biwako Grand Hotel Kyoomi and had a generally relaxing experience. The traditional tatami room was comfortable and suitable for staying with a young child. The hotel has a classic Japanese ryokan atmosphere, and the area near Lake Biwa is very peaceful. Staff were polite and helpful, and the shuttle service was convenient. Breakfast was simple but acceptable. One suggestion is that it would be appreciated if room arrangements could better match the photos shown on the booking page, as this would help set clearer expectations. Overall, a calm stay for travelers seeking a traditional experience.
Zeer goed
85 beoordelingen
8,9/10
Prijs vanaf
€ 93
per nacht
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9,4/10
Amazing
DdebraecamilleThe location is very quiet and calm. For those who want a break from the main cities this place is highly recommended. The hotel picked us up from the nearby station and the communication was very active and accommodating (I emailed them when we were in Kyoto station in advanced and once we reached the local station, their shuttle was already waiting for us 🥹). Biwako Valley is near so it was our only planned big activity in the area aside from walking along the quiet road and trying convenience store food and using the 24 hour laundry place nearby.
The food is very healthy and you will experience traditional Japanese service (they prepared colorful Yukatas for us and we wore them for bfast and dinner in their restaurant) . The private onsen was great and you can also use the public bath in the hotel itself. I cannot list everything but our experience here was truly amazing!
WWodijiazaidongbeiaoTransportation: The hotel is right next to Changbin Station, very close, so there's no need for a shuttle.
Room: The carpet in the room had a strange, foot-odor-like smell, as if something had been spilled on it. However, the bed faced a scenic window, which was quite nice, though the curtains weren't blackout.
Hot Springs: The outdoor hot springs weren't particularly clean. My friend, who has allergies (but usually doesn't react to topical exposure), had an allergic reaction after using them.
Entertainment: There's a game room with activities like table tennis, which doesn't require reservations. You can just go in when it's empty, which is pretty good.
Food: The breakfast and dinner were fantastic, no complaints there. The restaurant also had a great view, and I even saw a rainbow in the morning. The snacks were good too.
GGuest UserBiwako Ryokusuitei was an absolute treat. We had a bit of a wobble at Ogoto-Onsen station as I couldn't find a phone, but luckily we spotted the hotel shuttle. The driver was lovely and made us feel welcome right from the off.
The reception staff were brilliant, really friendly and gave us a proper run-through of the place. Housekeeping was spot on too they were right on the ball and had our tatami mats all ready for us while we were away at dinner.
The real stars, though, were the dining staff. They were incredibly professional and took the time to explain exactly what we were eating and how to enjoy each dish. Both breakfast and dinner were top-notch 😋I'm still thinking about that food now! A proper (home away from home) experience
AAng Swee BengRoom is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
AAnonymous UserGosh, where do I even begin? This stay was frankly perfect.
The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station.
I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience.
GGuest UserA beautiful hotel with a stunning view of Lake Biwa. The Shuttle bus to and from Katata station made it convenient, as long as you time your transport well, and the staff were very friendly and professional. We recommend staying here for a more peaceful and luxurious experience in Kyoto outside of the city, and it would also be good to visit shirahige shrine and cycle around Lake Biwa!
CColine RoseI booked the VIP room and it was huge! It really felt like a traditional ryokan, which was superb! Having the onsen right in the room was also fantastic, honestly. I absolutely loved my stay here. It was so relaxing, and the lake view was just magnificent. Since I'll be in Kyoto for the next few days, I'm definitely coming back for another night to enjoy the onsen and the stunning view of Lake Biwa again.
GGuest UserFirst time staying at this hotel! It's not super close to the JR station, but they do have a shuttle bus. It's about a 15-minute walk otherwise. The hotel itself is very large and impressive, and the front desk staff were incredibly warm and professional. The room was spacious with a beautiful view, all facing the lake. It was also very clean and the facilities felt relatively new. The large public bath on the fourth floor was very convenient to use, well-equipped, and also offered a nice view. Breakfast was abundant, with both Japanese and Western options, and the service staff were very friendly. All in all, if I visit Lake Biwa again, I'll definitely stay here!
GGuest Userclean and new hotel with great design & super friendly staff, great food selection.
Had a very nice chill vibe during my stay.
Thank you staff 田中美’代’ ( I forgot the last word of her name, she served us dinner on 16th Jan 2026), we appreciate her food serving with patience as we ate slowly, and she helped to take a great photo for us.
I’d recommend this hotel if you can drive to there. e
MMinimamaThis is the best spring hotel motel that i stayed in my trip, a totally relaxing place. Well planned. Even we were late, the staff still waited for us. Thank you.
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