The hotel room is very lovely. Do take advantage of the cheaper overnight parking at the hotel if you are driving. I parked elsewhere and the overnight parking fee is more than parking at the hotel. The breakfast buffet is simple but very delicious. The service is also very good. The hotel is also a participating hotel for the luggage delivery service. It saved me from the backaches of carrying the luggage by myself.
Hotel in de buurt van Arima Onsen Hotspring,Kobe33.3% van de bezoekers kozen dit gebied
GGastgebruiker2025.05.27
One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
500m from kobe tower. We select this hotel because there is japanese style room with public Onsen available. Big room for 4-6 members can be fit. I recommend the hotel team to clean the air con as so many dust but there is Air humidifier machine set up inside the room too.
Thank you and we love it.☺️
Favoriete hotel tijdens Kanto-reis
De warmwaterbronnen op de bovenverdieping zijn erg goed, met gratis sneeuwramen. Ik heb Yakult 's ochtends niet gekregen. Ik heb de receptie gebeld en verteld dat het was afgeleverd. Het voelde heel goed. Er zijn wasfaciliteiten, die is erg handig voor toeristen. Toen ik incheckte, was de parkeerplaats van het hotel vol. Als ik op de tegenoverliggende parkeerplaats zou moeten parkeren, zou het 1.000 yen kosten om de auto vóór 10.00 uur op te halen, maar het zou nog eens 1.500 yen kosten om de auto op te halen na 10.00 uur. Dus als u de auto niet vóór 10.00 uur kunt ophalen. Als u een auto gebruikt, moet u in totaal 2.500 yen parkeergeld betalen. Er is een uitstekend café in de buurt met een goed ontbijt. 👍Ga naar het einde van Chinatown en sla rechtsaf voor Kobe BBQ. Ik raad het niet aan. Veel recensies zijn negatief.
Even a bit far from station, Very nice and clean room. Service is excel create a friendly and world class ux. Really love this small town.I promise to come back again and again.
We had an absolutely wonderful stay at this hotel. From the moment we arrived, everything about the check-in experience was smooth and professional.
Special thanks to Hiro, who assisted us during check-in. He was extremely professional, spoke excellent English, and gave us a very clear and thorough explanation about the hotel facilities and our room. His service made us feel very welcome and comfortable right away.
The room was beautiful, clean, and well prepared, and all the facilities were exactly as described. Honestly, everything about this hotel - from the service to the atmosphere - was close to perfect.
This was one of the best hotel check-in experiences we've had. We would definitely stay here again and highly recommend this hotel to others.
Hotel in de buurt van Awaji Island,Minamiawaji6.3% van de bezoekers kozen dit gebied
GGastgebruiker2024.10.01
My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room.
One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon.
I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business].
The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel.
The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel.
I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)
Hotel in de buurt van Arima Onsen Hotspring,Kobe33.3% van de bezoekers kozen dit gebied
HHuzaidedage2023.12.30
Het is het einde van het jaar en ik heb eindelijk de kans om oudejaarsavond met mijn gezin in Japan door te brengen. De eerste stop was om naar dit warmwaterbronhotel te komen om de Arima Hot Spring te ervaren, een van de drie grootste warmwaterbronnen in Japan.
Nadat we aankwamen vanaf Kansai Airport, maakten we een afspraak om direct bij het hotel opgehaald te worden. Na een lange dag werken namen we een duik in de gouden soep om onze vermoeidheid te verlichten. Het hotel ligt op een helling, in tegenstelling tot traditionele groepshotels bevindt dit zich ergens tussen een hotel en een B&B. In de receptieruimte kunt u uitrusten op de bank, wat snacks eten en een kopje matcha of sencha naar smaak bestellen. De ober helpt u bij het inchecken in de kamer.
We boekten twee deluxe kamers met unieke tatami-matten. Het was de eerste keer dat we zo sliepen. Ik beoordeel de slaapkwaliteit van dit hotel zelfs beter dan de privébadkamer van het hotel. De privé-warmwaterbronnen van het hotel zijn eigenlijk niet groot. De ene is de gouden soep en de andere is de zilveren soep. Het ontbijt bestaat uit een heel eenvoudige vaste maaltijd. Rijst, bijgerechten, gegrilde zalm, tamagoyaki en misosoep zijn weliswaar niet veel, maar toch erg vullend. Geen wonder dat Japanners niet dik zijn.
Ik kan dit warmwaterbronhotel ten zeerste aanbevelen voor een gezin om één nacht te ervaren. Het is een beetje duur, maar de ervaring waard.
Hotel in de buurt van Arima Onsen Hotspring,Kobe33.3% van de bezoekers kozen dit gebied
SShaolongWYS2024.04.02
Het hotel doet er ongeveer een half uur over van station Sannomiya naar station Arima Onsen. U kunt het hotel bellen om u op te halen. De faciliteiten van het hotel zijn niet erg oud en de kamers in Japanse stijl voelen prettig aan. Het diner wordt op de kamer geserveerd en de tijd wordt ingesteld bij het inchecken. Nog steeds erg rijk, onze dag bestond uit rundvlees. Er lijken kamers te zijn met verschillende prijsklassen en verschillende maaltijden, dat zie ik aan het ontbijt. Het hotel heeft een eigen goudbad, maar er is geen zilverbad. De openbare badkamer is niet groot en er is een buitenzwembad. De heren- en damestoiletten zijn elke dag afwisselend geopend, maar in principe zijn ze hetzelfde. Het ontbijt is op de t****e verdieping. De ober had het al klaargezet toen we daarheen gingen. Omdat we de meest gemeenschappelijke ruimte boekten, zag ik dat sommige gasten gebakken vis bij hun maaltijden hadden, waardoor de maaltijden in verschillende kamers verschillend waren. Het algemene serviceniveau is zeer hoog. U kunt souvenirs kopen in de supermarkt van het hotel voor dezelfde prijs als buiten. De zoete zwarte bonen zijn een aanrader.
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9,8/10
Outstanding
GGuest UserNice, modern and new hotel in Kinosaki onsen with great hospitality from the hotel owner and his staff. I was welcomed by the owner at the door when I arrived, and they even prepared a beautiful greeting card on my arrival. Welcome drink was provided and the owner recommended good restaurants and provided the USP of each onsen in Kinosaki. The room is spacious, clean and new! I especially like the Japanese style of the hotel. Yutaka and 1-day onsen pass were provided for my stay. As the next day I had to move to another hotel, the owner very kindly helped me to transport my luggage to another hotel near the JR station.
Overall, excellent stay, excellent people and excellent breakfast! :)
Would love to visit Kinosaki onsen again and stay with Utsuroi Tsuchiya.
ZZhaocaixiaoluThe room was quite spacious. I recommend booking the hot springs as early as possible upon arrival. You can only book two different pools per day, and there are a total of five private hot springs plus one public one available. I've tried 'Cat's Love,' 'Seven-Segment Flower,' 'Boat's Love,' and 'Flower's [something],' but the 'Boat' one was a bit too small, even though the staff said it and 'Cat's Love' are quite popular.
DDaria GrWe stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
GGuest UserHotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.
GGuest UserThis is the fourth time I have stayed, and I have to stay in Chengqi but the horse house. The warm hospitality of the proprietress and staff, as well as a rich one berth and two meals, is satisfying. Note that only one child under 6 years old can be accommodated in each room.
GGuest UserOverall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
GGuest UserIt was great to be able to choose from a wide variety of rental yukata. The night view from the Japanese-style room was beautiful. The breakfast was a buffet style with a rich selection, including Tajima beef, and everything was delicious 😋. For the price, getting breakfast, hot spring hopping tickets, and wearing a yukata was really reasonable and a great value. I'd love to stay again.
HHiro771024This hotel is super convenient, just a 5-minute walk from Motomachi Station on the JR line in central Kobe. They even have a natural hot spring bath, free ice cream, Yakult, and ramen for a late-night snack! However, because it's so popular and there are a lot of guests, you often have to queue for breakfast. On a few days, if we went a bit later, there were no seats left, and we missed out on breakfast entirely.
SShadoWofAlex357A good ryokan. The room was large and comfortable, and the staff were polite.
Even though the hotel is very old (you can feel it in places), it's very clean and cozy.
The koi on the terrace are a bit of a mixed bag:
The koi are beautiful, but they look scared and have very little space. I didn't get any aesthetic pleasure from them – I was more worried.
Pros:
- Amazing service
- Very atmospheric room
- Fantastic kaiseki dinner
- Good breakfast
- A pass is provided for all local onsens (you'll need to pay a symbolic 400 yen per visit to the onsens, but there are no restrictions on how many onsens you can visit, and you can even visit them for a couple of hours after check-out).
Cons:
- No smoking in the room or on the room's terrace (this is probably because their Gonzaemon hotel, where you *could* smoke, burned down nearby).
- The air conditioner only heats the main room; the other rooms (hallway, bathroom, toilet) are very cold.
- The hot tub is very small (it's photographed in a way that makes it look bigger).
- The convenience store (combini) is very far away.
- There are shared hot springs and a private bath in the adjacent building (you need to book in advance, and the last entry is at 11 PM).
- The yukatas are rather simple compared to other local ryokans.
CCelloCLove this onsen hotel very much. My one night stay includes breakfast and dinner. All dishes are tasteful and made with heart, room is spacious. We love the 美景日式房帶露天風呂, and one cave onsen free of charge with high privacy. Nice stay and we will be back agin.
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