Homestays in Saarland, Germany

"Good Facilities, But Service Was Incredibly Disappointing The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating. My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me. To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses. My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable."

"房間乾淨，很滿意的一次住宿。唯獨沒有wifi"

"A business trip overnight is completely OK. The parking lot is big enough and free. Did not eat breakfast."

"我開始是訂了2晚，其後加多3晚，地點方便，價格實惠。房間空間大，有20平方米，2張床，含一張雙人床。窗戶大光猛，內部乾淨，服務員親切有禮貌美。如需要打掃每天都有來清潔。會介紹給朋友再訂。"

"We hadden voor één nacht geboekt en alles was perfect. De kamer was schoon en modern, met alles wat je nodig hebt voor een comfortabel verblijf. Het ontbijt was meer dan uitgebreid, gevarieerd en heerlijk. Mochten we weer in de buurt zijn, dan is Handelshof absoluut onze eerste keuze."

"Ok, mainly close to the school."

"Very nice house to completely relax. Beautiful large living room with large sofa. Everything is there to spend a few days or a week. The many sights and activities are easily accessible by car. Good reception by the owner with a nice drink and lots of pra"