We booked a 1 night stay for New Years Eve and were very happy with everything.
The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed.
The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views.
My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .
I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
What a find,a jewel in the crown,on a weekend trip to Torquay I found this paradise, Hotel Peppers run by husband and wife team Sanjeev and Sabita,this hotel is amazing,what a location just up from the centre and harbour,it was a delight on entering,the decor is superlative,my room recently refurbished was immaculate,everything you can ask for nothing spared to make your stay enjoyable and my drop down balcony so easy to use giving a beautiful view,I can't fault it,highly recommended don't miss this one,honestly and the breakfast is to die for
The spa is incredible, so relaxing. Ideal location with about 10 mins walk to Harbour and to Meadfoot beach. Breakfast was on the small side but tasty. Staff are friendly and helpful. Rooms are okay, clean, but for 4* I’d expect a bit more like an iron in the room, toiletries, wash cloths etc. Didn’t sleep that well unfortunately as was woken up by people coming back to room as doors are loud and corridor floors are creaky. This let it down, but I’d return for the spa experience!
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
It was amazing stay just disappointed that the sauna didn’t work, and there was only one changing room
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9.3/10
Great
GGuest UserI had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
GGuest UserI always try and book a pre Xmas stay somewhere, with my children . I came across Woodford Bridge on a booking site , and it seemed to offer great value for money so I thought why not. There are some positives and negatives which I ll list below.
Arrived on a dark and gloomy Tues evening, the roads are not particularly great , potholes galore in the area. In the dark its quite scary roads too, in the middle of nowhere !!
Check in was straightforward, nice friendly staff , however I found they have a tendency to talk amongst themselves and leave you waiting for too long before saying ” can I help you ”?
Apartment was very clean , modern and warm. Incredibly happy with the size of it. Easy location to the games room for my boys, which they enjoyed very much, the pool table and table tennis. However the lighting is not great around the steps , and also the warning paint on edges of steps have worn off , so I had to be very careful walking back to apt in the dark.
Used swimming facilities , nice , clean , quiet . The other facilities looked good .
Went to the pub on site one night. Lovely little place , although totally devoid of atmosphere, hopefully better at weekend when live music on. They definitely need something. Prices of wine extortionate 175ml for 7.25 .
I had to contact reception as the seal around the oven was coming off, did this in the morning before we went to atlantic village. On our return it was still hanging off, so had to contact reception again. Although I really liked the apt , there are a couple of improvements needed I feel. Firstly I could not find a chopping board or fish slice in the kitchen. As a single female with 2 children I also did nt feel safe as the apts can be accessed by anyone , there needs to be a key card reader on the entrance to the block , not just the apt door.
Overall , it was a nice enough stay but I Don t think we d return. Probably much nicer in the Summer , and more going on in the area
KKCcccccccccVery convenient location - very close to Exeter Cathedral and a 10-minute walk from the central station;
Cozy room with some designs and renovated works ;
Nice staff and breakfast ; some unexpected steps along the corridor but it seems that it can fit 6-floor rooms in 3 storeys;
Acceptable price with the quality and service provided
GGuest UserOnly stoped the night great customer service from the staff the hotel is nice and clean and the room had shower and bath and the double bed was really comfy tea and coffee facilities in the room excellent stay
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
MMarkl TStayed here before but first time since OYO took it over from Mercure. Very central and well equipped hotel. Very dog friendly and very welcoming staff. Only complaint is the limited parking which costs £12.50 Per day if you can get a slot. Rooms are spacious and very clean. Definitely stay here again when in the City.
FF HonourBooked a last minute break and have to say what a little gem this hotel is.
We were welcomed by the owners Steve & Wendy who the most friendly and down to earth people you would ever wish to meet.
Their attention to detail is second to none.
Complimentary home baked Bakewell tart, fresh milk if needed and an even honesty bar whereby you are trusted to serve your own drinks and settle upon departure.
Never came across this before at any hotel stay, just shows what genuine good people the owners are.
The hotel is immaculate, tastefully decorated and only a few moments stroll to the sea front.
We had the best nights sleep, mattress was extremely comfortable and bed linen was of high quality.
Lovely freshly cooked breakfast made to order with additional fresh continental offerings available.
This hotel failed to disappoint we can’t wait to visit again.
88285SueHWe stayed for just one night. A much better experience than we had expected, given some of the recent reviews.
The room was large and clean. The bathroom was also very clean and had a lovely,spacious walk-in shower.
The bed was comfortable and we slept well.
Our only negative was that the car park was absolutely full when we arrived at 3:30pm … and the staff checking us in couldn’t have cared less!
GGuest UserThe hotel was near everything so great the car park was full understandable as student town loved town. Was not very clean for a disabled room as you can see in photos this can be changed with some cleaning. Extreme loud noise from outside from a vent so unable to sleep .
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