5-Starhotels in Jeju Province, South Korea

The room floor was quite dirty and sticky to walk on. The bathroom mirror and crevices were also dirty. Everything had a charge, no complimentary water. The exterior environment was very nice, with large green spaces and woods. The pool was good, but it cost money to use, and parents with children had to be present and also pay. Even the lounge chairs had a fee, which was my biggest complaint. The location is excellent, right across from Shilla Duty Free, and there are many delicious restaurants and cosmetic shops nearby.

We stayed in Jeju for an 8-day, 7-night vacation, 5 nights at Parnas and 2 nights at Marriott. Our whole family preferred Parnas. The Parnas pool is huge, and breakfast is abundant with a rotating menu every three days, so even after five days, we didn't get tired of it. We booked a club suite, and the executive lounge food also had a rotating menu every three days, so our family loved going there every evening for some food and drinks. Parnas has plenty of public seating for guests to relax, and the staff are very professional and warm. After check-out, I quickly received an email from Parnas surveying satisfaction across various aspects, showing their dedication to service and focus on customer experience. Marriott, despite being the most expensive hotel in Jeju, was a bit disappointing. Breakfast was exactly the same every day with no variety. The brunch, while plentiful, was also identical on both days, which would definitely get monotonous if staying longer. Plus, the Marriott's layout is a bit complicated and involves a lot of walking around. If anyone is torn between Parnas and Marriott, I'd definitely recommend Parnas; it's more satisfying in all aspects. The welcome fruit and wine at Parnas felt much more thoughtful compared to Marriott's three oranges and a snack box.

I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom. First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable. Now that I've covered the good, here are the things I found intolerable and unacceptable: 1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot. 2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot. 3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin. 4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this. 5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good. Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit. The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting. Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.

The overall service was good, and the rooms were marked with nationality, so Chinese-speaking assistance was available by phone. We could also request a child toilet seat. However, the overall facilities for families were a bit lacking compared to domestic parent-child hotels. There were no complimentary toothbrushes or toothpaste, so we had to bring our own or buy them from a vending machine. Only two bottles of mineral water were provided per day, and anything extra had to be purchased. Seogwipo City felt better for exploring than Jeju City, and both were about the same distance. Hyeopjae Beach is highly recommended. There was a sashimi place in the complex that was delicious, but Mom's fried chicken was just okay. For BHC fried chicken, the front desk could help order delivery, and it was a 15-minute walk away.

They offer Chinese-speaking staff, and the hotel is super close to Dongmun Market, Chilseong-ro, and OY, making it really convenient for food. BHC fried chicken, Jangipum – Jangipum is especially good value for money. Delicious and affordable!

This hotel offers impeccable service! We loved everything about it. The location is great, within walking distance to the beach and cafes. Inside the hotel, there's a 24-hour Cu convenience store and a Starbucks... plus many pools, including an adults-only rooftop pool! On rainy days, everyone swims in the pools because the water is very warm. There's also a self-service laundry, which is super convenient. The rooms are restocked with tea, capsule coffee, and toiletries as needed. The only downside was the very expensive breakfast, so we didn't try it.

Before arriving, I was quite concerned about the extra bed situation, but after repeated communication and confirmation, we checked in smoothly. The room was incredibly spacious, and everything was just right. We were on a lower floor, the 11th, which I actually liked because it offered a perfect view of the 8th-floor pool and also a nice city view. The area is super convenient, with all the food and drinks we wanted just around the corner. The shuttle bus was free, and I didn't encounter any discriminatory or rude staff members.

Landing Jeju Shinhwa = unforgettable stay. Huge resort with 4 hotels, 2 theme parks (yes, including a water park!), night shows + fireworks. Our favourite: Momo Park — close‑up encounters with parrots and other animals. Totally worth the extra fee. Only downside: lots of TV channels but not many international ones. Overall, a super fun and memorable trip.

This resort is located southwest of Jeju Island, about an hour and a half by taxi from the airport. Drivers here tend to drive quite slowly, usually around 80 km/h at most. The taxi fare was a bit over 38,000 won. Wi-Fi is available throughout the entire resort and the speed is excellent. We booked a family room for two adults and one child, which had one double bed and one single bed – perfect for a family of three. The room was very new and clean, and it was cleaned once a day. Toothbrushes and toothpaste are not provided, but everything else is. There are three hotels in the resort: Marriott, Landing, and Shinhwa. I think Shinhwa is the best place to stay because it's close to the pool, the food street, and the theme park. Our room package included three theme park tickets. Each ticket allowed us to enjoy three rides, so a total of nine rides was more than enough for our child to experience everything. It also included admission for three to the water park. One visit to the water park simply isn't enough; there are so many attractions, it's incredibly fun!

Pros: 5 stars hotel. Room was great, clean and big. We stayed here for a night as we were on the way back to Jeju City from Seogwipo. Price was very reasonable. Hotel is in theme with the themepark, and very big. Saw many other guests going to the outdoor swimming pool thought it was very cold. Convenient only if you are driving! Cons: location was very far off. Dinner options (only buffet $90/pax) in hotel was very expensive. We drove out to have dinner. Not much amenities surrounding the hotel. Drive out 10-15 mins to nearby food town, which has ilpum sundubu, and one 7-11 convenience store.