Beach hotels in Quintana Roo, Mexico

"Terrific location, fantastic service, even better than in pictures!"

"位置很棒，停車場就在酒店對過，房間離海灘步行2分鐘，沙灘寬闊遊人很少，看到了最美日出。大陽台綠植環繞，很適合曬太陽。晚上比其他酒店安靜，雙淋浴可以同時洗澡。酒店貼心準備了三大瓶可飲用純凈水，和外出的編制包……喜歡圖盧姆從酒店開始。"

"This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read."

"We had a very good stay. While there was a disturbance in the the middle of the night, the hotel acted quickly to resolve the situation and compensate us for the issue. A special thanks to Wilberth at reception for his excellent service. He and the manager Alejandro clearly stood out with their attitude and hospitality, turning a negative experience into what is now a very positive one."

"We loved Selina, we stayed in the suite for 7 nights which was spacious and gorgeous. I would have loved to give a 5 out of 5 but for half our stay we had to put up with dj’s playing until 2am, and 4am on one of the nights. We asked about a room change but would have had to give up the suite, they provide earplugs but nothing can cut that noise or bass out! My suggestion would be to stay if you want a great hostel in a great location but ask for a room that’s further away from the music, if that’s even possible."

"This hotel is perfectly okay it's in a good location in the swimming pool is cold because it's surrounded by six floors of the hotel. The rest of places I've been the swimming pools have been hot. Don't lose the hotel key cuz they'll charge you 100 pesos. They can't recommend good restaurants but the staff is okay. The room has a good air conditioner in it has a refrigerator. I would stay here again. It's not perfect but it's okay and then a good location. One bad thing is you're not supposed to flush the toilet paper in the toilet I don't like that that's gross. Whenever I did the number two I did flush the toilet paper cuz that's just gnarly gross. One more problem internet was terrible. On the TV and on my phone it was okay in my computer for some reason. TV was a bit hard work. Bring your computer because internet on my phone didn't not work very well at all and was incredibly slow."

"De faciliteiten verouderen en de badkamerverlichting is kapot, maar ze werden tijdig gerepareerd. Het bed is relatief comfortabel. Gratis drankjes van 11.00 tot 23.00 uur, wat geweldig is. Zwembad op het dak, zeer schoon. De turquoise zee ligt aan de linkerkant (met barrières) en je kunt tegelijkertijd de stadslichten voelen. Het restaurant in de achtertuin van het hotel serveert authentiek Mexicaans eten en is lang genoeg geopend. De obers zijn eenvoudig en vriendelijk en het serviceniveau moet worden verbeterd."

"A great place to stay with the central bus station literally 5 minutes away. The rooms are very clean & well priced and the pool is a great bonus. My only complaint is the very loud music from the bar all day. Not ideal if you just want to relax."

"Uitstekende externe faciliteiten, 2 zwembaden, waarvan er één geïntegreerd is in de strandomgeving, bars bij het zwembad en een restaurant. Yogalessen, boksen, volleybal in het zwembad en enkele gevarieerde attracties. Het gehele personeelsteam is zeer attent. Zeer compleet ontbijt. Ik hield van alles aan NYX"