Stunning view from the third floor .
Dated hotel which is undergoing a 5 year renovation which is desperately in need of .
However can’t take away the view and the history .
Bar is superb and breakfast is one of the finest I have had in many years of travel .
If you want the Ritz this isn’t it but for a short stay in a wonderful throw back in time hotel this could be for you
1. Check-out Time Is Too Early
In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered.
2. Luggage Storage After Check-out
As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel.
I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing.
3. Room Facilities
I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests.
Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.
Met een verblijf bij The Clarence Gardens Hotel, BW Signature Collection in Scarborough, bevind je je aan het strand, op 4 min. lopen van North Bay Beach en op 2 min. rijden van Scarborough Open Air Theatre. Dit hotel bij het strand ligt op 2,5 km van Scarborough Spa en op 5,7 km van North York Moors National Park.
In het weekend wordt tegen betaling een uitgebreid ontbijt geserveerd van 07.30 uur tot 10.00 uur.
Enkele van de voorzieningen zijn een 24-uurs receptie, een bagageopslagruimte en een lift. Ter plaatse heb je gratis parkeerplaatsen.
Overnacht in één van de 25 kamers met een smart-tv. Dankzij gratis wifi blijf je online, terwijl de tv met digitale zenders zorgt voor het kijkplezier. Badkamers hebben een douche en haardrogers. Bij de voorzieningen horen een strijkplank/strijkijzer en de kamers worden dagelijks schoongemaakt.
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
Met een verblijf bij Hotel Victoria in Whitby bevind je je op 1 min. rijden van Robin Hood's Bay Beach en op 7 min. van North York Moors National Park. Dit hotel ligt op 9,2 km van Haven van Whitby en op 24,3 km van Scarborough Open Air Theatre.
De accommodatie heeft een tuin waar je van het uitzicht kunt genieten, maar profiteer ook van gratis wifi.
Gasten van Hotel Victoria kunnen genieten van een deugddoende maaltijd in het restaurant. Bestel je favoriete drankje in een bar/lounge. Dagelijks kun je van 08.00 uur tot 10.00 uur genieten van een gratis Engels ontbijt.
De receptie is tijdens beperkte uren geopend. Ter plaatse heb je gratis parkeerplaatsen.
Doe of je thuis bent in één van de 23 kamers. Dankzij gratis wifi blijf je online, terwijl de tv met digitale zenders zorgt voor het kijkplezier. De privébadkamers met een douche hebben gratis toiletartikelen en badjassen. Bij de voorzieningen horen een telefoon, net zoals een waterkoker en een strijkplank/strijkijzer.
The hotel is very large, so I understand it can be challenging for the cleaning staff to maintain cleanliness everywhere. However, I noticed that the pictures online look a bit nicer (spotless) compared to the actual condition.
Room 244 had an extra heater, which I really appreciated — it was the best part of the stay, as the room stayed warm and comfortable during the night.
That said, there was some dust on the bedside table, and the toilet was not very clean. This was actually the first time I needed to clean the toilet seat myself in a hotel. I also noticed that some rooms seem much nicer and better maintained than others.
The staff service was okay, and I found the breakfast very convenient — it saved me time before going out to visit places.
The room was satisfactory— not too big, but certainly larger than those found in chain hotels. The location was lovely; however, the standard room we received had a view of the parking lot. Due to the wooden floors, we were able to hear other guests walking around quite easily. The sauna and steam facilities were enjoyable, but it would have been great to have a bit more menthol or some options to help eliminate the smell of sweat. Thank you for your attention to these details.
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7.4/10
NNadlouStayed a few times at the Grand Hotel Scarborough, it is situated within a few minutes walk to the town for the shops and eateries also a 5 min walk from the train station.
The seafront, beach, arcades etc is either a tram ride away, a walk down steps or a stroll down through the town.
Our room was a double, but was 2 singles beds pushed together, the mattresses were very hard and uncomfortable, only one pillow each, we could've requested more from reception but normally these are usually found in wardrobe or on shelving in other hotels.
The view was OK overlooking the carpark to the front.
There was a small fridge which was on the floor by the dresser, very odd not on a surface like on drawers. A hairdryer, flat screen tv with no ITV, ironing board, kettle, cups coffee tea, bath towels etc were provided .
The Bathroom was a bit odd with the shower screen attached past the safety grab rail so water splashed onto the floor, the toilet was also slanted towards the bath.
Room was warm enough, a fan was in the wardrobe as no aircon but didnt use it, we had frequent visits from the local seagulls on our windowsill.
This hotel is OK, it's very dated with brown furnishings and the rooms/ skirting boards need a deep clean and refreshing.
Cannot comment on food, entertainment or bar as we didn't partake in these.
Mmanson_ylThe rooms have basic furnishings, making this hotel suitable for travelers looking for an overnight stay. The bathroom facilities are reasonably clean, and the hotel's location is excellent, directly facing Whitby Abbey. This is my second time staying here, and it still offers good value for money. Parking in the backyard seems to be around £5-6 per night.
YYorkshirelass2001The hotel is in an ideal location for the spa, town and beach. We arrived earlier than planned and although our room wasn’t ready we were able to leave our bags until check in time.
We had completed the online check in and so we just had to collect keys from reception. The room was clean and smelt fresh. It had tea and coffee making facilities and a fridge which was a bonus.
The bathroom was clean with both a bath and a shower. There was also complementary toiletries which we didn’t use as we had our own. The bed was huge and very comfortable and we had a good nights sleep. There was a heater and a fan in the room as well as radiators.,
HHeiress LegaspiThe room was satisfactory— not too big, but certainly larger than those found in chain hotels. The location was lovely; however, the standard room we received had a view of the parking lot. Due to the wooden floors, we were able to hear other guests walking around quite easily. The sauna and steam facilities were enjoyable, but it would have been great to have a bit more menthol or some options to help eliminate the smell of sweat. Thank you for your attention to these details.
GGuest UserThe parking was straight across the road or at back of hotel which was excellent the room was nice and clean shower worked perfectly ample storage space a very nice stay will be back 👍
KKaren NgJust a leisurely ten-minute stroll from Whitby's beautiful beach, a truly welcoming and comfortable experience. From the moment you arrive, the friendly atmosphere is palpable, making you feel right at home. Owner are happy to accommodate your needs, ensuring you kick off your day just the way you like.
Cosy room with delightful view. Overall, this hotel is a fantastic choice for anyone visiting Whitby. Its location, combined with genuinely warm hospitality and comfortable rooms, makes for a memorable stay.
GGuest UserBeautiful spot, however upon getting to my room the one of the lights wasn’t working, The toilet brush was disgusting with toilet roll all over it. There was a hole in the floor in The bathroom and it didn’t look clean at all.
However the hotel its self was lovely, with gorgeous views over the sea, friendly staff and the food was brilliant!
LLclimHad a fab stay at Mansion house which is right across the esplanade . The beds are comfortable and toilet is clean and sparkly. Breakfast is well presented and full English breakfast is served elegantly. Will definitely stay again whenever I visit Scarborough
AAnonymous Userthe room and facility is a bit old, so the hygiene might not be as good as imagined. however, the staff are kind, and the lights of the room will create a warm atmosphere and thus fill in the old shortcomings of the house. great experience these days!