Hotels met bar in Louisiana, United States

I enjoyed my time at this hotel. It was a lovely stay. The room was clean. The staff was friendly when you call they answer your questions in a timely matter. They are all around the board a great establishment to go and visit in New Orleans. It is close to a lot of different attractions

I simply must commend the management on their groundbreaking, complimentary wellness program. I am speaking, of course, about the 7:00 AM sharp, full-sensory wake-up call delivered by what I can only assume is a highly skilled and dedicated construction crew next door. There is no gentle, progressive increase in volume here; oh no. This is a symphony of pile drivers and steel beam placement, a percussive masterpiece that begins precisely as the clock strikes seven. It's an involuntary alarm clock of the highest caliber, rendering the old-fashioned method of calling reception completely obsolete. Why rely on technology when you can be roused by the very vibrations of progress? Frankly, I see this as a profound commitment to guest health. It is far too easy on vacation to let one’s circadian rhythm fall into disarray, leading to lethargy and jet lag. This establishment has solved that problem. The daily, unmissable construction ensures you are up with the sun, ready to seize the day, your internal clock perfectly recalibrated. It’s a health feature I didn't even know I was paying for! And I must applaud the architectural decision to forgo any modern sound-dampening like double or triple glazed windows. This was a deliberate and brilliant choice. To muffle the sound would be to hide a vital truth: every home, every hotel, every structure was built at some point in time. This daily reminder of the raw, noisy, and essential act of construction is a humbling experience. It grounds you. It reminds you that comfort is built upon a foundation of sheer, unadulterated noise. The best part? The element of surprise. I truly appreciate not being told about this in advance. It would have ruined the magic! Discovering this immersive amenity on my own felt like finding a secret, albeit very loud, feature. And from the looks of the multi-story framework going up next door, this is an early-stage project. That means this exclusive, rejuvenating experience will be available for many, many months to come. Future guests have so much to look forward to! So thank you. Thank you for the sleep-shattering, rhythm-resetting, philosophically profound experience. I haven't felt this awake and aware of the building process since, well, ever. An absolute must for anyone who hates sleeping in and loves a good, honest reminder about the origins of a high-rise.

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

The hotel was located in a great area. Service was professional and friendly. The dining room for dinner and cocktails was closed; bummer. The breakfast dining was limited. Belgium waffles were their specialty. Lunch items were a couple of soups, a salad, and 2 entrees. The rooms were clean however we had to change rooms due to a constant running toilet. The desk had mentioned compensation but we have not received any this far and we have yet to receive our email receipt.

The hotel is just above the casino. There is no need to say that it is magnificent. Just eat, drink and have fun in the casino, but the traffic to go elsewhere is a problem. You have to drive by yourself.

The hotel is recently renovated, so everything is relatively new. Booked a corner suite which was more expensive then regular to have more space and better view. I guess many hotel chains have the policy of giving worth rooms to guests that book through third parties like Trip.com. They gave me room on the fourth floor, so instead of nice cityview as was on the picture I got an ugly one to the construction site and parking with homeless people wondering around. See picture attached, Besides the room was supposed to be bigger than the regular one and it formally was but the layout made it useless as there is just some weird corridor which makes part of the room. So do not overpay for corner suites, it is not worth that. Had issue with the stuff. The clock in the room was showing wrong time. Couldn’t fix it myself. Called the reception, they send a guy who after 20 min couldn’t do anything and just said sorry there nothing he could do. When insisted the issue to be reported to the management, the guy started calling someone telling the story with a rude language using all types of F words in presence of my 11 y.o.! Eventually the watch was fixed but the way they service clients is outrageous. Lastly I had 12 pm check out time for my reservation but the receptionist told me it is 11 am.

The location of the hotel is OK, close to Pompeii Street in France. The breakfast in the hotel is very ordinary and very simple. The lighting is dim and the setting is also old. The street restaurant outside the hotel is still worth recommending. You must try the oysters. The Mexican food is not bad either. According to Americans, New Orleans is the best place for American food. I have been to many places in the United States and my actual feeling is the same. Raw oysters are worth a try.

Great update since the Ace Hotel days. Staff are much nicer, rooms are brighter and the room service (which arrived in 15 minutes, even on a Friday night!) is some of the best I've had in NOLA. Hyatt is doing a great job managing this property. The only issue I had was with their text message service alerting when your room is ready - the text came about 1 minute after I dropped off my luggage early. When they sort this out the hotel will be flawless.

We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance. The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident. While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay. In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.

We came to celebrate my birthday and the room was clean, comfortable and customer service excellent. We had purchased the breakfast online option to our room and this saved us about $30 or so on the breakfast buffet, which had your normal things on it but it was fresh, hot and good service. Would definitely stay here again.